IT Systems Engineer

The Role

The IT Systems Engineer is responsible for the administration, support, and continuous improvement of enterprise infrastructure across identity services, virtualization, storage, backup and recovery, monitoring, and end-user computing environments.

Responsibilities

• Administers and maintains core infrastructure, including Active Directory, GPOs, DNS/DHCP, PKI, and MFA (DUO).
• Manages virtualization and end-user environments (VMware, Citrix VDI, RDS) and supports on-prem Exchange.
• Administers Windows Server environments, SAN storage, and file services (DFS), ensuring performance and availability.
• Manages backup and disaster recovery solutions (Veeam, Zerto; Avamar/Data Domain a plus), including testing and failover readiness.
• Maintains system monitoring and executes patch management across servers and endpoints (SolarWinds, BigFix a plus).
• Ensures technology lifecycle compliance, asset tracking (CMDB), and alignment with enterprise standards.
• Supports security and risk initiatives, including audits, RCSA, and infrastructure hardening.
• Supports development and test environments and supports deployment and validation activities.
• Leads and supports infrastructure modernization, platform migrations, and decommissioning efforts.
• Enhances disaster recovery, resilience, and security through ongoing improvements.
• Other duties as assigned or requested by immediate supervisor.

Qualifications

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education – Required.
• 3+ Years Information Technology, Technical Application Development, or similar experience.
• 3+ Years Experience providing customer support for IT systems or applications.
• 3+ Years Experience writing technical documentation for both technical and nontechnical audiences.
• Analytical and problem-solving skills.
• Basic communication skills.
• Ability to work independently and collaboratively.
• Ability to work effectively in a fast-paced environment.
• Ability to learn new technologies.
• The ability to program in required language.
• General understanding of the technology project lifecycle.
• General understanding of financial services business environment.
• Requires broad theoretical job knowledge typically obtained through advanced education.
• Basic knowledge in development tools.
• Basic knowledge in programming languages and methodologies.
• Technical writing and documentation experience.
• The ability to communicate technical concepts to non-technical personnel.

What Else You Need To Know

• The base pay range for this position is posted below and represents the annualized salary range.
• The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• Minimum Base Pay Range: $65,625.00 USD Maximum $115,000.00 USD.

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.