IT Director - Infrastructure & Network Operations

About the role

The Infrastructure and Network Operations Director at Costco Wholesale is responsible for overseeing the implementation and management of infrastructure and networking technology in all of Costco’s locations. This role involves developing and executing strategies to ensure service reliability, security, and scalability, collaborating with cross-functional teams, managing vendor relationships, and staying current with emerging technologies to drive innovation.

Responsibilities

• Oversee the implementation and management of infrastructure and networking technology in all of Costco’s locations.
• Develop and execute strategies to ensure service reliability, security, and scalability.
• Collaborate with cross-functional teams to align solutions with business goals.
• Manage vendor relationships.
• Stay current with emerging technologies to drive innovation in their area.
• Communicate and model the values and guiding principles of our company culture.
• Consciously and consistently foster a culture of engagement, trust, and “open door” communication.

Requirements

• Required 5+ years’ experience in a technology leadership position with a proven track record of implementing large scale infrastructure projects, managing multiple cross-functional teams or projects, and influencing senior-level management and key stakeholders.
• Strategic thinking and leadership with strong abilities in relationship management.
• Strong knowledge of Active Directory, DNS, server, storage, and virtualization technologies.
• Proven ability to develop and execute strategies relating to implementation, delivery, and support of enterprise networks and services.
• Experience in routing, switching, wireless, sd-wan, industrial networking technologies in modern infrastructures.
• Able to work under pressure and in a crisis situation.
• Effectively communicates complex technical information to non-technical audiences.
• Extremely responsive, with a strong sense of urgency.
• Excellent writing and oral communications skills.
• Experience creating and managing budgets.
• Scheduling flexibility to meet the needs of the business.
• Self-motivated, responsible, conscientious, and detail oriented with excellent work ethic.

Qualifications

• Strategic thinking and leadership with strong abilities in relationship management.
• Strong knowledge of Active Directory, DNS, server, storage, and virtualization technologies.
• Proven ability to develop and execute strategies relating to implementation, delivery, and support of enterprise networks and services.
• Experience in routing, switching, wireless, sd-wan, industrial networking technologies in modern infrastructures.
• Able to work under pressure and in a crisis situation.
• Effectively communicates complex technical information to non-technical audiences.
• Extremely responsive, with a strong sense of urgency.
• Excellent writing and oral communications skills.
• Experience creating and managing budgets.
• Scheduling flexibility to meet the needs of the business.
• Self-motivated, responsible, conscientious, and detail oriented with excellent work ethic.

Skills

• Strategic thinking and leadership with strong abilities in relationship management.
• Strong knowledge of Active Directory, DNS, server, storage, and virtualization technologies.
• Proven ability to develop and execute strategies relating to implementation, delivery, and support of enterprise networks and services.
• Experience in routing, switching, wireless, sd-wan, industrial networking technologies in modern infrastructures.
• Able to work under pressure and in a crisis situation.
• Effectively communicates complex technical information to non-technical audiences.
• Extremely responsive, with a strong sense of urgency.
• Excellent writing and oral communications skills.
• Experience creating and managing budgets.
• Scheduling flexibility to meet the needs of the business.
• Self-motivated, responsible, conscientious, and detail oriented with excellent work ethic.

Benefits

• Paid time off
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term disability and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k)
• Stock purchase plan to eligible employees

Pay

$160,000 - $230,000, Bonus and Restricted Stock Unit (RSU) eligible

Schedule

This is a full-time management/leadership position (45+ hours per week).