Director, IT Infrastructure & Operations
University of Pittsburgh · Pittsburgh, PA · 1 mo ago
Full-time
We need to output HTML fragment with sections: Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO, etc. Also remove application instructions (like Required Documents, etc). We need to parse the posting.
Let's extract content:
First paragraph: "Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning."
That's about the role.
Next: "Pitt IT Operations Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services."
That's also about the role.
Next: "You will lead three Assistant Directors & their functional groups: Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom. Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations. Asst Director, Service Delivery: On-premise field & cable plant operations."
That's responsibilities.
Next: "Essential Functions Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems. Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills. Must have a proficient knowledge of IT. Physical Effort Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time."
That's requirements/qualifications/skills.
Next: "The University of Pittsburgh is an equal opportunity employer / disability / veteran." -> boilerplate, remove.
"Assignment Category Full-time regular Job Classification Staff.Director - Information Technology Network Operations Job Family Information Technology Job Sub-Family Network & Telecommunication Campus Pittsburgh Minimum Education Level Required Bachelor's Degree Minimum Years Of Experience Required 7 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement."
That's qualifications.
"Work Schedule M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. Responsible for manning an escalation/on-call phone number."
That's schedule.
"Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department."
That's schedule or maybe work arrangement.
"Hiring Range TBD Based Upon Qualifications" -> Pay section: but it's TBD, we should NOT include Pay section if it's just TBD (placeholder). According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Since hiring range is TBD, we should not include Pay section.
"Relocation Offered Yes" -> Benefits? Could be considered benefit. It's specific: relocation offered yes. So we can include Benefits section with that line.
"Visa Sponsorship Provided No" -> also benefit? Could be included in Benefits.
"Background Check For position finalists, employment with the University will require successful completion of a background check" -> maybe a requirement? Could be under Requirements.
"Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance." -> requirement.
"Required Documents Resume, Cover Letter Optional Documents Not Applicable" -> application instructions, remove.
Now we need to decide sections.
We have:
- About the role: combine first paragraphs describing role.
- Responsibilities: leading assistant directors, etc.
- Requirements / Qualifications: education, experience, essential functions, background checks, child protection clearances, etc.
- Skills: communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc.
- Benefits: relocation offered yes, visa sponsorship provided no (maybe mention no). Could also include hybrid work arrangement? That's more schedule/work arrangement.
- Schedule: work schedule M-F bus hrs EST, occasional evening/weekend, on-call, hybrid arrangement.
We need to avoid thin sections; prefer few substantive sections. Could combine Requirements and Qualifications into one section? But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to use only those that have content. We could combine Requirements and Qualifications into one section called "Requirements" (or "Qualifications") but we must follow heading names exactly? The instruction: use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO, etc. Also remove application instructions (like Required Documents, etc). We need to parse the posting.
Let's extract content:
First paragraph: "Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning."
That's about the role.
Next: "Pitt IT Operations Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services."
That's also about the role.
Next: "You will lead three Assistant Directors & their functional groups: Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom. Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations. Asst Director, Service Delivery: On-premise field & cable plant operations."
That's responsibilities.
Next: "Essential Functions Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems. Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills. Must have a proficient knowledge of IT. Physical Effort Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time."
That's requirements/qualifications/skills.
Next: "The University of Pittsburgh is an equal opportunity employer / disability / veteran." -> boilerplate, remove.
"Assignment Category Full-time regular Job Classification Staff.Director - Information Technology Network Operations Job Family Information Technology Job Sub-Family Network & Telecommunication Campus Pittsburgh Minimum Education Level Required Bachelor's Degree Minimum Years Of Experience Required 7 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement."
That's qualifications.
"Work Schedule M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. Responsible for manning an escalation/on-call phone number."
That's schedule.
"Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department."
That's schedule or maybe work arrangement.
"Hiring Range TBD Based Upon Qualifications" -> Pay section: but it's TBD, we should NOT include Pay section if it's just TBD (placeholder). According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Since hiring range is TBD, we should not include Pay section.
"Relocation Offered Yes" -> Benefits? Could be considered benefit. It's specific: relocation offered yes. So we can include Benefits section with that line.
"Visa Sponsorship Provided No" -> also benefit? Could be included in Benefits.
"Background Check For position finalists, employment with the University will require successful completion of a background check" -> maybe a requirement? Could be under Requirements.
"Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance." -> requirement.
"Required Documents Resume, Cover Letter Optional Documents Not Applicable" -> application instructions, remove.
Now we need to decide sections.
We have:
- About the role: combine first paragraphs describing role.
- Responsibilities: leading assistant directors, etc.
- Requirements / Qualifications: education, experience, essential functions, background checks, child protection clearances, etc.
- Skills: communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc.
- Benefits: relocation offered yes, visa sponsorship provided no (maybe mention no). Could also include hybrid work arrangement? That's more schedule/work arrangement.
- Schedule: work schedule M-F bus hrs EST, occasional evening/weekend, on-call, hybrid arrangement.
We need to avoid thin sections; prefer few substantive sections. Could combine Requirements and Qualifications into one section? But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to use only those that have content. We could combine Requirements and Qualifications into one section called "Requirements" (or "Qualifications") but we must follow heading names exactly? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples; we can use those headings. Probably we should use those exact headings when we have content. We can decide to use Requirements and Qualifications separately if we have distinct content. But we could also merge them into one heading like "Requirements" and put both education/experience and essential functions there. That's okay.
Skills: we have communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc.
Benefits: relocation offered yes, visa sponsorship provided no (maybe mention no). Also maybe hybrid work arrangement? But that's more schedule.
Schedule: work schedule, occasional evening/weekend, on-call, hybrid arrangement.
We need to preserve all substantive info. Let's extract each piece.
About the role:
- Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance.
- Establishes and ensures compliance with procedures and protocols.
- Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning.
- Pitt IT Operations Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations.
- The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services.
That's a lot; we can keep as prose or bullet list? The rule: Use - for any list of duties/requirements/benefits, and
for prose. So if we have a list, we should use
- . The responsibilities section is a list. For About the role, we could keep as prose paragraphs.
Responsibilities:
- You will lead three Assistant Directors & their functional groups:
- Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
- Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations.
- Asst Director, Service Delivery: On-premise field & cable plant operations.
We can format as
- with sublists? Might be okay to just have each bullet as a line.
Requirements / Qualifications:
- Minimum Education Level Required: Bachelor's Degree
- Minimum Years Of Experience Required: 7
- Combination of education and relevant experience will be considered in lieu of education and/or experience requirement.
- Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems.
- Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills.
- Must have a proficient knowledge of IT.
- Physical Effort: Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time.
- Background check required for position finalists.
- Child Protection Clearances: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance required prior to commencement and as condition of continued employment.
Skills:
Maybe we separate communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc. But those already appear in requirements. Could combine.
Better to have Skills section for soft skills and technical proficiencies not covered elsewhere. But we already have communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment. Those could be skills.
We could put them under Skills.
Benefits:
- Relocation Offered: Yes
- Visa Sponsorship Provided: No
Schedule:
- Work Schedule: M-F business hours EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes.
- Responsible for manning an escalation/on-call phone number.
- Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.
We should not include Pay section because hiring range TBD.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce something like:
About the role
Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning. Pitt IT Operations Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services.
Responsibilities
- You will lead three Assistant Directors & their functional groups:
- Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
- Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud
- for any list of duties/requirements/benefits, and
for prose. So if we have a list, we should use
- . The responsibilities section is a list. For About the role, we could keep as prose paragraphs.
Responsibilities:
- You will lead three Assistant Directors & their functional groups:
- Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
- Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations.
- Asst Director, Service Delivery: On-premise field & cable plant operations.
We can format as
- with sublists? Might be okay to just have each bullet as a line.
Requirements / Qualifications:
- Minimum Education Level Required: Bachelor's Degree
- Minimum Years Of Experience Required: 7
- Combination of education and relevant experience will be considered in lieu of education and/or experience requirement.
- Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems.
- Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills.
- Must have a proficient knowledge of IT.
- Physical Effort: Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time.
- Background check required for position finalists.
- Child Protection Clearances: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance required prior to commencement and as condition of continued employment.
Skills:
Maybe we separate communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc. But those already appear in requirements. Could combine.
Better to have Skills section for soft skills and technical proficiencies not covered elsewhere. But we already have communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment. Those could be skills.
We could put them under Skills.
Benefits:
- Relocation Offered: Yes
- Visa Sponsorship Provided: No
Schedule:
- Work Schedule: M-F business hours EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes.
- Responsible for manning an escalation/on-call phone number.
- Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.
We should not include Pay section because hiring range TBD.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce something like:
About the role
Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning. Pitt IT Operations Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services.
Responsibilities
- You will lead three Assistant Directors & their functional groups:
- Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
- Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud
- You will lead three Assistant Directors & their functional groups:
- with sublists? Might be okay to just have each bullet as a line.
Requirements / Qualifications:
- Minimum Education Level Required: Bachelor's Degree
- Minimum Years Of Experience Required: 7
- Combination of education and relevant experience will be considered in lieu of education and/or experience requirement.
- Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems.
- Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills.
- Must have a proficient knowledge of IT.
- Physical Effort: Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time.
- Background check required for position finalists.
- Child Protection Clearances: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance required prior to commencement and as condition of continued employment.
Skills:
Maybe we separate communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment, etc. But those already appear in requirements. Could combine.
Better to have Skills section for soft skills and technical proficiencies not covered elsewhere. But we already have communication, analytical, leadership, proficient knowledge of IT, ability to work with PC equipment. Those could be skills.
We could put them under Skills.
Benefits:
- Relocation Offered: Yes
- Visa Sponsorship Provided: No
Schedule:
- Work Schedule: M-F business hours EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes.
- Responsible for manning an escalation/on-call phone number.
- Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.
We should not include Pay section because hiring range TBD.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce something like:
- . The responsibilities section is a list. For About the role, we could keep as prose paragraphs.
Responsibilities:
- You will lead three Assistant Directors & their functional groups:
- Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
- Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations.
- Asst Director, Service Delivery: On-premise field & cable plant operations.
We can format as