Jobs · Pennsylvania

Director, IT Infrastructure & Operations

Signal Corps Regimental Association · Pittsburgh, PA · 3 wk ago
Full-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like AI insights, navigation, legal, EEO, etc. Also remove duplicated lines. Must not create sections with placeholder like TBD etc. So we need to parse the posting. Let's extract content: Title: Director, IT Infrastructure & Operations Description: "Pitt IT Operations - Pennsylvania-Pittsburgh - (26006052) Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on — PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services. You will lead three Assistant Directors & their functional groups: Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom. Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations. Asst Director, Service Delivery: On-premise field & cable plant operations." Then "Required qualifications - Seven yrs progressively responsible experience IT infrastructure operations; demonstrated prior experience leading a large IT operations organization, including accountability for multi-service production portfolio & a staff of comparable size & complexity; demonstrated technical depth in both network operations & server or systems ops, with credibility to direct senior engineers in each; experience with formal change management & incident management processes in a production environment, including major incident command; experience owning a service budget and vendor relationships, including capacity and lifecycle planning. Applicants must include complete employment history on application and attach a current resume specifically to this requisition #. Include salary requirements in cover letter." Then benefits: "The University offers a robust retirement savings plan with 100% employer match, 150% after vesting. 11 Paid Holidays. Paid Vac, Sick, Personal. Add'l Winter Recess Paid Time Off. Paid Parental Leave. Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, and more. Education benefits for staff, spouses/partners, dependents. Student loan assistance. Free transit pass." Then some other info: "Aug 2026 - Forbes listed Pitt among the 100 best employers in the commonwealth, ranking third among higher education institutions. This is the 6th year Pitt has been on Forbes' America's Best-in-State Employers list for PA. Join the team responsible for strategy, implementation, and maintenance of technology at the University of Pittsburgh—ranked by Forbes among Amazon, CDW, Cisco Systems, Google, LinkedIn, and Microsoft as one of “America’s Best Large Employers.”" Job Summary: "Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning." Essential Functions: "Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems. Must have good written and verbal communication skills, as well as, analytical, organizational, planning, and strong leadership skills. Must have a proficient knowledge of IT. Physical Effort Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time." Assignment Category: Full-time regular Job Classification: Staff.Director - Information Technology Network Operations Job Family: Information Technology Job Sub Family: Network & Telecommunication Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 7 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. Responsible for manning an escalation/on-call phone number. Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department. Hiring Range: TBD Based Upon Qualifications Relocation_Offered: Yes Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume, Cover Letter Optional Documents: Not Applicable Apply Here PI287382367 We need to remove boilerplate: AI insights lines, duplicated lines, navigation, legal, EEO, etc. Also remove "Apply Here" and job ID etc. Also remove "Required Documents" maybe considered metadata but could be kept? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include minor metadata in a short p, but we should drop things like "Required Documents: Resume, Cover Letter" maybe considered metadata but could be kept as a short p. However we need to preserve ALL substantive information; not discard substantive info. The required documents is procedural, not substantive about the job. Might be considered minor metadata; we could drop it. The instruction says "fold minor metadata into a short

or drop it." So we could include a short p with that info, but better to drop to keep only substantive sections. However we need to preserve ALL substantive information; the required documents is not substantive about the role, but it's still info. The instruction says we can drop minor metadata. So we can drop it. Similarly, "Background Check" etc are also procedural; could be considered minor metadata. Might drop. We need to decide which sections to output: About the role (description), Responsibilities (maybe from Job Summary/Essential Functions?), Requirements (maybe required qualifications), Qualifications (education/experience), Skills (maybe from essential functions), Benefits, Pay, Schedule. We must not create sections with placeholder like TBD etc. Pay: Hiring Range: TBD Based Upon Qualifications -> that's placeholder, so we should NOT create Pay section because it's TBD. So omit Pay. Schedule: Work Schedule: M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. Responsible for manning an escalation/on-call phone number. Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department. That's specific, so we can create Schedule section. Benefits: we have specific benefits list, so include Benefits. About the role: we have description paragraph. Responsibilities: Could be from Job Summary and Essential Functions? Job Summary: "Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning." That's responsibilities. Essential Functions also list abilities and skills; could be considered Skills section. Requirements: maybe "Required qualifications" block. Qualifications: education and experience requirements (Bachelor's, 7 years, substitution). Could be separate. Skills: from Essential Functions: ability to work with PC equipment, good written/verbal communication, analytical, organizational, planning, strong leadership, proficient knowledge of IT. Also physical effort etc. We need to avoid duplication. Let's structure:

About the role

... description ...

Responsibilities

Oversees all facets of University network operations relating to architecture, engineering, storage, security, development, and maintenance. Establishes and ensures compliance with procedures and protocols. Directs evaluations of network effectiveness and oversees forecasting and completion of capacity planning.

Requirements

Seven years progressively responsible experience in IT infrastructure operations; demonstrated prior experience leading a large IT operations organization, including accountability for multi-service production portfolio and a staff of comparable size and complexity; demonstrated technical depth in both network operations and server or systems ops, with credibility to direct senior engineers in each; experience with formal change management and incident management processes in a production environment, including major incident command; experience owning a service budget and vendor relationships, including capacity and lifecycle planning.

Qualifications

Bachelor's degree required; minimum 7 years of experience; combination of education and relevant experience may be considered in lieu of education and/or experience requirement.

Skills

  • Ability to work with PC equipment and related hardware/software and telephony video‑conferencing systems
  • Good written and verbal communication skills
  • Analytical, organizational, and planning abilities
  • Strong leadership skills
  • Proficient knowledge of IT
We could also include physical effort but maybe not needed.

Benefits

  • Robust retirement savings plan with 100% employer match, 150% after vesting
  • 11 paid holidays
  • Paid vacation, sick, and personal leave
  • Additional winter recess paid time off
  • Paid parental leave
  • Above‑average employer contribution toward medical, prescription drug, dental, vision, life, and more
  • Education benefits for staff, spouses/partners, dependents
  • Student loan assistance
  • Free transit pass

Schedule

Monday‑Friday business hours EST; occasional evening and weekend work may be required based on business load, project timelines, urgent support, or scheduled downtime. Responsible for manning an escalation/on‑call phone number. Hybrid work arrangement: combination of on‑campus and remote work as determined by the department.

We must not include headings with empty content. All sections have content. We must not include job title heading. No markdown. Just HTML fragment. Check for any repeated lines: we removed duplicates. Check for any boilerplate: removed AI insights lines, "Join the team responsible..." maybe could be considered part of About the role? It's more promotional; but it's substantive about the university. Could be included in About the role? Might be okay to include but it's not required. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that promotional line? It's about the university being a best employer. It's substantive but maybe not essential. However it's not boilerplate; it's a statement about the university. Could be included in About the role as extra sentence. But we already have About the role description; we could append that line. However we must not invent or summarize away detail; we can keep it. Let's incorporate: "Join the team responsible for strategy, implementation, and maintenance of technology at the University of Pittsburgh—ranked by

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