IT Clinical Training Analyst (Principal)

Responsibilities

The Epic Trainer is responsible for conducting training for clinical and non-clinical end users in Epic under the direction of the supervisor. Training is typically conducted in the classroom as well as in the practice.

• Achieve an in-depth understanding of the software, policies, procedures, and workflows.
• Become credentialed in the application that they are teaching.
• Set up and break down training classes, including inventorying and distributing participant supplies.
• Perform quality control by administering proficiency assessments and class evaluations at the end of each session.
• Forward ideas to improve the effectiveness of the training to the rest of the team.
• Employ excellent communication skills in sharing information with users within the department.

Qualifications

Minimum Education: An approved equivalent combination of education and experience.

Minimum Experience: Clinical Experience, Adult Education Experience, Microsoft Office Experience, Webex Experience.

Required Certification/Registration: Epic Trainer Credentialed preferred but not required (will train the right candidate).

• Level 1: At least 2 years of relevant clinical, technical, educational, or operational experience required.
• Level 2: At least 5 years of relevant clinical, technical, educational, or operational experience and Epic Credential within 1 year of hire required.
• Level 3: Greater than 5 years of relevant clinical, technical, or operational experience and Epic certification at time of hire required.

Benefits

• Resources to support career growth and professional potential.
• Tuition reimbursement programs for continued education.
• Comprehensive health, dental, and retirement benefits designed to fit individual and family needs.
• Inclusive and diverse team culture.

Pay

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range for the role is $33.88-$52.53 hourly. The range or contractual rate listed does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.

When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).

Schedule

Workplace type: On-site