IT Citrix Infrastructure Engineer

Position Overview

Responsible for architecting, deploying, and maintaining Capital Health’s Citrix-based virtual desktop infrastructure (VDI) and remote access environment. Ensures secure, high-performance application and desktop delivery across the enterprise. Provide end-user support and problem resolution.

Minimum Requirements

• Education: Required: Bachelor’s degree in Computer Science, Information Systems or related field; or 4 years of hands-on experience with an Enterprise Citrix Infrastructure. Preferred: Advanced certifications in virtualization, Citrix, cloud, or infrastructure management
• Experience: 3 years of hands-on IT infrastructure engineering experience, 2 years building, configuring, and supporting Citrix Virtual Apps and Desktops in enterprise environments. 2 years administering and troubleshooting VMware infrastructure (vSphere, ESXi, vCenter).
• Proven experience deploying and managing workloads in Microsoft Azure (e.g., Azure Virtual Desktop, Azure Files, Azure AD).
• Strong hands-on experience with enterprise storage solutions (e.g., NetApp, Dell EMC, Pure Storage).
• Proven experience with security, access control, and compliance requirements in regulated industries (e.g., healthcare, finance).
• Strong analytical skills to assess network and system performance and configuration which will help them determine how various changes will affect the environment.
• Strong technical troubleshooting skills and be quick to rectify and resolve issues with the Citrix infrastructure.
• Excellent verbal and written communication skills.

Special Training

• Hands-on experience with VMware vSphere, vCenter, ESXi, templates, snapshots, and VM optimization.
• Strong working knowledge of Microsoft Azure services, including Azure Virtual Desktop (AVD), Azure AD, and Azure Files.
• Proficient in Windows Server administration (2019 and higher), Active Directory, and Group Policy management.
• Hands-on experience managing and optimizing enterprise storage platforms (SAN/NAS, NetApp, Dell EMC, Pure).
• Experience with PowerShell scripting and automation for provisioning, patching, and operational efficiency.
• Familiar with MFA, SSO, conditional access, and Zero Trust security principles for remote access.

PREFERRED CERTIFICATIONS

• Citrix Certified Professional – Virtualization (CCP-V)
• MICROSOFT Certified: Windows Server Hybrid Administrator Associate
• MICROSOFT Certified: Azure Administrator Associate or Azure Virtual Desktop Specialty
• VMware Certified Professional – Data Center Virtualization (VCP-DCV)
• Storage platform certifications (e.g., NetApp, Pure, or Dell EMC)

Physical Demands and Work Environment

• Frequent physical demands include: Sitting, Keyboard use/repetitive motion.
• Occasional physical demands include: Standing, Walking, Twisting, Bending, Reaching forward.
• Continuous physical demands include: Lifting Floor to Waist 0 lbs. Lifting Waist Level and Above 0 lbs.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA)
• Healthcare FSA
• Dependent Care FSA
• Retail Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance
• Voluntary Life Spouse
• Voluntary Life Employee
• Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program