IT Business Analyst (Lead IT Associate) - HYBRID

Job Responsibilities

• Collaborate with stakeholders to gather and document business requirements and translate them into technical specifications.
• Conduct detailed analysis of business processes, workflows, and systems to identify areas for improvement and optimization.
• Develop and maintain requirement documentation, including use cases, process flows, and functional specifications.
• Work closely with IT teams to ensure that technical solutions align with project goals and requirements.
• Affiliate in the design, testing, and implementation of new systems and enhancements to existing systems.
• Perform gap analysis to identify discrepancies between requirements and current capabilities.
• Facilitate communication between users, stakeholders, IT, and project management teams.
• Provide support and training to end-users to ensure successful adoption of new systems and processes.
• Support the monitoring of project progress and provide regular updates to IT project managers and stakeholders.
• Support the administration and implementation of projects via the Agile methodology.

Basic Qualifications

• Ability to obtain a Public Trust clearance, requiring consistent U.S. residency for the majority of the last five years.
• A bachelor’s degree with a minimum of 5 years of relevant experience in business analysis or equivalent role.
• Demonstrated success in leading requirements gathering and documentation process in collaboration with clients, stakeholders, and development teams.
• Demonstrated experience applying QA methodologies to drive testing efficiency and accuracy, supported by detailed test plans and documented results.
• Prominent experience crafting purposeful documentation to clearly communicate business requirements and foster stakeholder alignment, leveraging analytical and problem-solving skills.

Preferred Qualifications

• Experience working in a professional services research environment.
• Knowledge of Agile methodologies.
• Experience producing high-quality documentation for requirements, solution options, business cases, and recommendations on proposed solutions.
• Familiarity with data analysis and reporting tools.
• Experience working with change management committees, prioritization processes, and end user groups.
• Knowledge of industry best practices and emerging technologies.
• Demonstrated proficiency with change control and DevOps management tools (e.g., GitLab, JIRA, etc.).

Requirements

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in: Employee Stock Ownership Plan, 401(k) Retirement Plan, Paid Parental Leave, Vacation Leave (15 days per year), Sick Leave (9 days per year), Holiday Leave (7 government holidays and 2 floating holidays), Professional Development, Health Advocate, Employee Assistance Program, Travel Accident Insurance, Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, Life and AD&D Insurance, Critical Illness Insurance, Supplemental Life Insurance, Flexible Spending Account, Health Savings Account.

Pay Range

The anticipated salary range for this role is $79.6-$102k and will be commensurate with experience.