IT Asset Coordinator

About the role

The IT Asset Coordinator will own the physical lifecycle of hardware across client deployments and internal operations. This role is responsible for receiving, inspecting, and logging all inbound hardware shipments, maintaining accurate inventory, preparing and staging hardware for deployments, coordinating shipments, managing returns, and tracking assets throughout their lifecycle.

Responsibilities

• Receiving, inspecting, and logging all inbound hardware shipments against purchase orders and BOMs
• Maintaining accurate physical and system-level inventory of all equipment across staging, storage, and deployment
• Preparing and staging hardware for hundreds of client deployments, including labeling and documentation
• Cooking outbound shipments and equipment deliveries to client sites or field engineers
• Cooking RMA processes, warranty returns, and equipment retrieval at end of deployment
• Tracking asset status throughout the full lifecycle — from receipt to decommission — within ServiceNow
• Cooking with project managers and engineers to ensure hardware is ready and available ahead of deployment windows
• Maintaining a clean, organized staging and storage environment
• Identifying operational gaps in asset tracking or logistics workflows and recommending improvements

Requirements

• 2–4 years of experience in technical asset management, logistics coordination, or hardware operations
• Hands-on experience receiving, staging, and shipping technology equipment
• Strong organizational skills with the ability to manage multiple open shipments and asset records simultaneously
• Comfort working in a physical warehouse or staging environment alongside an office or field setting
• Attention to detail when matching received equipment against purchase orders, BOMs, and serial number records
• Clear communication skills when coordinating with internal teams on hardware readiness and timelines

Qualifications

• Experience working in an MSP, IT services, or technology deployment environment
• Familiarity with networking hardware such as firewalls, switches, routers, or wireless access points
• Experience with ServiceNow
• Experience with barcode scanning, asset tagging, or inventory management tools
• Exposure to procurement workflows and purchase order processes

Skills

• Strong ownership of physical inventory accuracy and asset record integrity
• A hands-on, reliable approach to staging, packing, and shipping work
• Proactive communication when shipments are delayed, equipment is missing, or records don't match
• Ability to manage multiple priorities in a fast-moving deployment environment
• Comfort working across operations, engineering, and procurement teams

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Certification reimbursement and professional development support
• Paid time off and company holidays
• Flexible work arrangements where applicable

Pay

$80 - $90 per hour

Schedule

Full-time, based in the San Francisco Bay Area with occasional travel to client sites.