IT Application Support
Stefanini North America and APAC · Greensboro, NC · 1 mo ago
On-siteEngineeringFull-time
Responsibilities
- Supports local and remote end-users and production lines.
- Utilizes global processes and tools to achieve end results.
- Achieves total end-user satisfaction for technical issues through exceptional customer service skills.
- Works overtime and collaborates as part of a team.
- Shift: 11am - 8pm Monday - Friday (6 weeks training shift: 8am-5pm).
- Daily onsite at the Uptime Center in Greensboro.
Requirements
- 2-5 years of experience in supporting local and remote end-users and production lines.
- Solid understanding of TCP/IP and networking principles.
- Excellent customer service and phone support skills.
- Bilingual in English and Spanish (a plus).
- Strong organizational, written, and oral communication skills.
- Strong interpersonal and analytical abilities to troubleshoot complex problems.
- Solid Microsoft environment knowledge.
- Desire to learn and be part of a team.
Benefits
The listed salary ranges may vary based on experience, qualifications, and local market.
Pay
Details about pay are not specified in the job posting.
Schedule
The shift for this position is 11am - 8pm Monday - Friday, with a 6 weeks training shift from 8am-5pm.
About the Role
This position is located in Greensboro, NC and is open to W2 candidates only.