IT Application Analyst III - EpicCare Ambulatory

Responsibilities

• Participates in managing medium complexity projects/tasks and collaborates with team members in the analysis, design, coding, testing and implementation of new and existing application systems.
• Collaborates with the user community to resolve technical problems, application performance issues, and support optimization and enhancement efforts.
• Supports the design, configuration, testing and supporting of files and system changes within assigned products and scope, including system administration functions.
• Supports the design, test, implement and support files/systems within assigned products and scope under supervision.
• Develops clear and concise process flows and supporting documentation for business owners and units.
• Investigates end users' preferences while making design decisions about the underlying needs of the organization and user community, while navigating choices involved in application specifications.
• Analyzes business operations as they relate to design decisions and prioritizes and implements requested changes to the system.
• Collects information regarding potential system enhancement needs and analyzes new functionality in releases to determine how/if it should be used, and reviews and tests each new release.
• Dependent on the Application(s) supported, this position is required to take call.
• Develops Level of Effort estimates and ability to track actual time worked accurately.
• Demonstrates excellent interpersonal, organizational, and communication skills.
• Performs analysis of workflows, data collection, report details, and other technical issues associated with assigned software/hardware under supervision.
• Adheres to standards for naming and numbering conventions, change control, environment management, and security classifications.

Requirements

• 3+ years in a Healthcare setting, physician practice or hospital
• 5+ years Epic Application configuration/design experience

Qualifications

• Preferred: Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience
• Epic Application Certification may be required based on application(s) supporting. Epic Certification must be completed within 6 months of hire.

Skills

• Strong understanding of business and operational aspects within InnovAge Entities, and the software/hardware used.
• Ability to work on multiple tasks with high quality results and adherence to deadlines.
• Excellent interpersonal, organizational, and communication skills.
• Ability to troubleshoot simple problems, requests, and questions from end users.
• Knowledge of naming and numbering conventions, change control, environment management, and security classifications.

Benefits

• Medical/dental/vision insurance
• Short and long-term disability
• Life insurance and AD&D
• Flexible spending accounts
• 401(k) savings
• Paid time off
• Company-paid holidays

Pay

$86,800 - $112,900

Schedule

Not specified

Benefits

• Medical/dental/vision insurance
• Short and long-term disability
• Life insurance and AD&D
• Flexible spending accounts
• 401(k) savings
• Paid time off
• Company-paid holidays