IT Application Analyst III- Epic Ambulatory

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health, we help our patients live better, healthier lives and we help one another to succeed. Our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Responsibilities

• Ability to effectively share knowledge with and mentor Applications Analyst I.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by Application Analyst I.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Drafts documentation of all outcomes of testing. Reviews Application Analyst I's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles moderately complex issues and problems, and refers more complex issues and to higher level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Performs other related duties incidental to the work described herein.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Adheres to the Medical Centers Organizational Competencies and Standards of Behavior.

Qualifications

• Education, Knowledge, Skills and Abilities Required:
• Bachelor's degree or equivalent years of experience.
• Minimum of 3 years of IT experience preferably in healthcare or related field OR 2 Years of IT experience and 2 years of clinical experience.
• Possesses comprehensive knowledge of subject matter.
• Works independently and effectively manages time with little or no supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Effective oral and written communication.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.

• Education, Knowledge, Skills and Abilities Preferred:
• Bachelor's degree.

• Licenses and Certifications Required:
• Epic and/or other relevant certification(s) or where applicable, other relevant applications experience.

Compensation

Minimum rate of $97,011.20 Annually

HMH Network

We would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Awards

• US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
• US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
• US News & World Report 2025 - JSUMC - #5 Hospital in NJ
• US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
• US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
• Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
• Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
• Newsweek 2025 - Best Hospitals USA - HUMC - #59