IT Analyst
Apex Systems · Merrifield, VA · 1 mo ago
Information TechnologyContract
About the role
The IT Analyst will manage the software asset lifecycle, develop analytics, and identify opportunities for process automation and improvement.
Responsibilities
- Manage and maintain the Software Asset Management lifecycle, including software products, models, entitlements, contracts, renewals, and end-of-life processes.
- Utilize ServiceNow Performance Analytics to develop dashboards, report on KPIs, and conduct trend analysis for executive-level metrics.
- Identify opportunities for automation to streamline operational processes.
- Support license reclamation and optimization efforts.
- Collaborate with stakeholders to ensure effective asset management.
Requirements
- Education: A Bachelor's degree in Information Technology, Business Administration, Finance, or a related field is required.
- Experience: Experience with Software Asset Management (SAM) is required.
- Technical Skills: Strong experience with ServiceNow, including its Software Asset Management capabilities; Comprehensive knowledge of the Software Asset Management lifecycle; Proficiency with ServiceNow Performance Analytics; Experience with Microsoft Word is required.
Qualifications
Commensurate with experience.
Skills
N/A
Benefits
See the Benefits Overview section for details.
Pay
N/A
Schedule
N/A