IT Analyst
RoShay Services · Austin, TX · Yesterday
Information TechnologyFull-time
About the role
The Senior IT Analyst is responsible for supporting, maintaining, and optimizing software applications within the organization.
Responsibilities
- Building, upgrading, and enhancing workflows
- Analyzing business and clinical needs
- Evaluating software releases
- Performing system testing
- Coordinating application rollouts
- Troubleshooting issues
- Managing service requests
- Communicating updates to stakeholders
- Mentoring junior staff
- Leading small projects or workstreams
Qualifications
A bachelor’s degree with 5+ years of relevant experience (or 7+ years without a degree) is required, with strong expertise in application support, particularly with QNXT, CSC enhancements, and configuration.
Skills
- Evaluating software upgrades
- Resolving production support tickets
- Improving workflows through application solutions