ISR - Inside Sales Representative

Job Description

Serve as an inside sales representative/project manager and coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application use capabilities required.

Responsibilities

• Perform material handling activities to include loading and unloading material on a trailer by hand, forklift or overhead crane.
• Reconcile material requirements with shipping list to ensure delivery is correct and obtain appropriate customer signatures to verify receipt.
• Perform daily pre and post trip inspections of tractor and trailer and have deficiencies corrected if vehicle is not safe to operate.
• Operate onboard recording system and adhere to company policies, D.O.T. regulations, and all federal, state and local traffic laws while driving.
• Deliver products during the day through the use of a piggy-back trailer mounted forklift (training available) at customer job sites and locations.
• Provide courteous, prompt, and professional customer service at all times.
• Position requires frequent standing, lifting, bending and moving of heavy products (60+ pounds).
• May be exposed to varying temperatures and seasonal climate conditions due to exposure, external of tractor-trailer.
• Inspect and clean vehicle to make sure that all functions are working correctly, safely, and good appearance is maintained.
• Assist in inventory management activities to include cycle counts.
• Perform cleaning and housekeeping activities.
• Perform work in a safe and efficient manner.
• Provide and ensure customer-focused activities, deliverables and services.

Additional Information

All your information will be kept confidential according to EEO guidelines. The base salary range for this full-time position is $23/hour + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. (Full-time is defined as regularly working 30+ hours per week.)