IS Applications System Analyst, Senior

Key Responsibilities

• Analyze, Reporting & Systems Support
• Lead workflow and data analysis initiatives to improve operational efficiency and system utilization.
• Analyze, document, and communicate system updates and software changes.
• Test, validate, and support software patches and application releases.
• Maintain performance, integrity, and accuracy of supported applications and reporting systems.
• Document EMR/PM workflows, procedures, and maintenance processes.
• Support version control and change management practices.

Collaboration & Communication

• Collaborate with Infrastructure, Clinical Informatics, and Business Intelligence teams on application specifications and integrations.
• Support reporting governance, prioritization, and report tracking processes.
• Partner with Operations, Finance, and Patient Accounts to ensure timely and compliant reporting.

Training & Knowledge Sharing

• Train and mentor junior team members and end users.
• Serve as a subject matter expert for supported applications and systems.

Technical Tools & Data Management

• Utilize reporting and analytics tools including SQL Server, Report Builder, and Power BI.
• Support Helpdesk processes and user administration activities.
• Work with database and technical teams to support automated data delivery and reporting solutions.

Professional Standards

• Maintain knowledge of healthcare informatics, regulatory requirements, and billing trends.
• Participate in quality improvement initiatives and organizational projects.
• Follow all organizational security and confidentiality practices.
• Perform additional duties as assigned.

Qualifications

• Experience 7–10 years of experience as a Data Analyst, Programmer Analyst, Application Analyst, or similar role.
• Experience supporting Electronic Health Record (EHR) systems; Athena experience preferred.
• Strong knowledge of application support, configuration, and maintenance in healthcare or similarly regulated environments.
• Experience with SQL Server, reporting tools, and data visualization platforms such as Power BI or Tableau preferred.
• Experience with application design, development, and testing strongly preferred.
• Knowledge of scripting languages and automation tools is a plus.
• Strong analytical, troubleshooting, and workflow improvement skills.
• Excellent written and verbal communication skills.
• Strong customer service orientation and ability to collaborate across departments.
• Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint.

About the Role

Nationally recognized as a leader in community medicine — family practice, pediatrics, internal medicine, and geriatrics — GLFHC operates multiple clinical sites throughout the service area and serves as the sponsoring organization for the Lawrence Family Medicine Residency Program.

Benefits

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.