Application Systems Senior Analyst

About the role

This position serves as a Senior Application Systems Analyst at NW Bancshares HQ, Bellevue, PA.

Responsibilities

• Independently support, install, troubleshoot, maintain, and manage applications
• Independently gather, analyze, and document the business requirements in IT projects aiming at creating new solutions in complex IT landscape
• Independently test, implement, document, and support assigned core banking solutions
• Represent Information Systems with Fiserv Signature functional and technical capabilities in line of business meetings and projects
• Independently interact with Fiserv to solve problems and implement projects
• Create post-implementation and deployment documentation for operations and internal customers
• Manage project plans and associated tasks as well as complete individual tasks related to project plans
• Drive resolution of issues through problem solving, identification of necessary resources, and escalation
• Triage support incidents and escalate high priority events to the appropriate groups
• Create and maintain architecture diagrams, design diagrams, and data flow diagrams using Microsoft Visio or other equivalent tools
• Facilitate and drive sessions with internal customers to assess business needs and works with a team to find solutions
• Support ETL solutions using SQL Query and other languages/tools
• Create and maintain application documentation
• Analyze and improve the efficiency of various systems and services
• Map data from one core system to another support conversion related activities
• Work closely with tier 1 technical support teams and works as part of the tier 2/3 support team to ensure team is meeting the business’ expectations
• Mentor application support analysts and business partners

Qualifications

• Bachelor's Degree in Computer Science, Information Technology (Software development track) or Engineering with a programming concentration AND at least 3 years' relevant work experience
• Associate's Degree With at least 6 year's work experience
• High School Diploma With at least 8 years' work experience
• Experience with automated testing 3 - 5 years
• Analytical experience with a financial institution 3 - 5 years
• Experience working with Fiserv Signature core banking software
• At least 1 year of demonstrable of application production support using Fiserv technology stack or equivalent technologies and toolset e.g. Query, SQL Query, CL
• General Employee Knowledge, Skills, And Abilities

Skills

• Knowledge of business rules for the core banking solution, Fiserv Signature
• Knowledge core banking processes supporting lending, deposits and investments
• Knowledge of relational data model
• Experience in writing SQL statements for relational database management systems like SQL and Query SQL
• Knowledge of SDCL
• Ability to quickly learn new applications, processes, and procedures
• Problem-solving skills
• Attention to detail
• Tracing skills

Benefits

NW Bancshares offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $70,000 - $90,000 annually.

Schedule

The position is full-time with standard business hours.