Senior Application Business Systems Analyst

About the role

The Senior Business Systems Analyst position is within the GTO SDC Funds Financial and Investor Services department.

Responsibilities

• Collaborate with Business, Business Analysts, Developers and QA Analysts to understand business needs and requirements, and translate into test scenarios when appropriate
• Determine and document business objectives; translate business objectives into published system specifications (Business Requirements Documents and User Stories); ensure business requirements are testable
• Work with QA Analysts to develop, maintain and publish test specifications, which may include preparation of test data and test scripts and manually executing test cases
• Create and maintain documentation for end-users and support personnel
• Document new work requests and estimate work effort and duration of work to complete Service Requests and/or more complex project initiatives
• Execute the SDLC process by having knowledge and worked in both Waterfall and Agile methods, with specific detail towards requirement gathering, testing and submission of operational change
• Independently analyze and troubleshoot production application and data issues, leveraging documentation, system knowledge, and available tools
• Demonstrated ability to effectively prioritize and balance critical incidents, project work, service requests, and milestone commitments in a fast-paced environment

Requirements

• Bachelor degree in Computer Science, Information Science, or relevant experience; or, Bachelor degree in related business field accompanied with technology or business system specific related experience
• Minimum 5 years systems analysis or other relevant experience
• Experience in at least one significant team-oriented system or business-related project
• Experience with SQL and/or other tools to exploit database technologies and information gathering
• PREFERRED: Experience with SS&C Technologies, PowerApps/PowerAutomate/PowerBI/APIs, SharePoint, Co-Pilot, SQL Server, Azure DevOps, BMC Control M
• Experience working directly with external vendors to coordinate requirements, manage deliverables, and support issue resolution.
• PREFERRED: Experience supporting systems and data within the mutual fund or broader financial services industry.

Qualifications

• Excellent oral and written communication skills
• Excellent decision-making skills, analytical, technical skills and problem-solving skills
• Excellent customer service skills, ability to effectively communicate across all levels of the organization (verbal & written)
• Ability to work on multiple projects with minimal direction
• Ability to work effectively independently and as a member of a project team with minimal direction

Skills

• Excellent oral and written communication skills
• Excellent decision-making skills, analytical, technical skills and problem-solving skills
• Excellent customer service skills, ability to effectively communicate across all levels of the organization (verbal & written)
• Ability to work on multiple projects with minimal direction
• Ability to work effectively independently and as a member of a project team with minimal direction

Benefits

Not specified

Pay

Not specified

Schedule

8:30 a.m. - 5:00 p.m. (overtime as required)

Location

Warrendale, PA 15806

Explanatory Comments

Not specified

Commencement Date

05/04/2026

Additional Information

Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm’s equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices or beliefs of applicants and employees, as well as for mental health or physical disability needs.

To review Federated Hermes’ California Privacy Notice go to https://www.federatedinvestors.com/corporate/careers.do and select CA Applicant Notice.