IRA Coordinator - Albany, NY

About the role

The IRA Coordinator assists in overseeing the operations and transactions involving IRAs and HSAs. Monitors opening and closing of accounts, account distributions, rollovers, and customer inquiries. Ensures compliance with governmental regulations regarding IRAs and HSAs. Assists with the administration of the Financial Services Department through the handling and oversight of daily and monthly reports, the processing of new and closed accounts, working with account administrators and investment advisors on daily tasks associated with estates, trusts and investment accounts, working with staff members on the factoring of mutual fund postings, working with trust administrators in the processing and filing of annual tax returns and various tax forms, assisting with IRA and employee benefit accounts, and working with internal and compliance departments on various requests and matters presented to the department.

Responsibilities

• Reviews forms from branches and operations to ensure accuracy.
• Ensures compliance with government regulations, including account over-contributions, early distributions, and required minimum distributions.
• Maintains records and is responsible for timely reporting.
• Schedules and organizes activities such as meetings, conferences, and department activities for all members of the department.
• Performs desktop publishing.
• Establishes, develops, maintains, and updates filing systems.
• Retrieves information from files when needed.
• Organizes and prioritizes large volumes of information and calls.
• Sorts and distributes mail.
• Opens mail for the Financial Services Department.
• Drafts written responses and/or replies by phone or e-mail when necessary.
• Responds to regularly occurring requests for information.
• Processes returned mail and ensures it gets to the tax payer in a timely manner.
• Answers phones for the Financial Services Department.
• Takes messages or fields and/or answers to all routine and non-routine questions.
• Types and designs general correspondences, memos, charts, tables, graphs, business plans, etc.
• Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Processes IRS and Tax and Finance correspondence.
• Requests checks for IRS and Tax and Finance payments.
• Daily reconciliation of the securities general ledger.
• Works independently and within a team on special non-recurring and ongoing projects.

Qualifications & Experience

• An Associate’s degree in a business-related field or equivalent level of education and experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time-sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word.

Preferred Qualifications

• A Bachelor’s degree in business related field.

Schedule

Full-time Position Monday - Friday, 8:30 am – 5:00 pm; flexibility for evenings and weekends as needed.

Travel

Occasional travel to events; valid driver’s license required.

Equal Employment Opportunity Statement

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.