Pension Coordinator (Troy, MI)

Essential Duties And Responsibilities

• Determine eligibility for and calculate monthly benefits of participants based upon a thorough understanding of complex Plan provisions.
• Approve or deny DB & DC applications based upon Plan Provisions and applicant information; process denial letters, appeals and final denials letters.
• Data entry of new retiree information into proprietary software program; coordinate with Mass Mutual to issue payout and hardship checks; set up and maintain paper files for new retirees and payouts.
• Communicate clearly with participants, both verbally and in writing.
• Prepare meeting reports for the Board of Trustees.
• Balance monthly ledger, including YTD figures; process monthly and manual pension checks in coordination with Troy Operations Department.
• Review monthly and yearly exception reports, including 1099r processing in January, Plan Year End processing for DB pension, including the approval of participant annual benefit statements.
• Maintain changes in census data, marital status, benefit status and monthly DB amounts for retirees in PC maintenance.
• Create and maintain benefit summaries for use by fellow coordinators.
• Create and maintain fund-specific procedural manuals.
• Follow established procedures in a thorough and consistent manner.
• Able to record and reference subjects covered during training, leading to the ability to work independently with minimal assistance and supervision.

Education and/or Experience

• High School diploma or GED and some college and/or job-related experience.
• Excellent customer service skills are a must.

Preferred Qualification

• Fluent In Spanish.

Mathematical Skills

• Ability to apply concepts of basic addition, subtraction, multiplication, division and algebra.
• Must be able to understand and apply knowledge of decimals, fractions, and percentages.

Reasoning Ability

• Ability to apply common sense to carry out detailed written or verbal instructions.
• Ability to assess and analyze production results for accuracy and efficiency.

Computer Skills

• Intermediate working knowledge of Microsoft Office products, especially Excel, Word, and Outlook are essential.

Work Schedule

• Full time.
• Monday – Friday, 7:30am - 4:30pm.
• No at-home days.

Competitive Benefits And Compensation Package

• 12 paid holidays.
• Paid Time Off (PTO).
• Pro-rated during first year of employment.
• 15 days of PTO provided in the next calendar year!
• Up to 20 days paid jury leave.
• Medical, dental, and vision insurance, with option for dependent coverage.
• Company-paid basic life, short-term disability, long-term disability, and AD&D insurance.
• 401k with employer match.
• Tuition reimbursement program.
• Career development opportunities.
• Referral bonus for all successful full-time referrals.
• Annual opportunities for increases.

Pay

• Hourly rate ranges from $ 20.00 - $ 25.00. Actual rate dependent on location, skills, education, experience and other business factors.

BeneSys Culture

• We want to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees.
• We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally.
• We want to create a place where employees can find long-term growth and potential.
• Our culture focuses on three core values: Collaboration: working together across 31 locations to achieve the best for the company and our clientsDedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues Integrity: doing what we say we will do. Upholding strong ethical and moral principles

ADA & EEO

• Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.