Inventory Manager

About the role

Perform regular cycle counts and audits to ensure inventory accuracy and resolve any discrepancies promptly.
Maintain a clean, well-organized, and accessible stockroom to ensure quick replenishment and product availability on the sales floor.
Fulfill e-commerce orders with speed and precision, preparing items for shipping or curbside pickup.
Process and manage vendor returns, including handling Return Authorizations (RAs) and coordinating logistics.
Uphold proper inventory procedures to ensure product integrity and reduce shrink.
Collaborate with store leadership to forecast inventory needs and maintain optimal stock levels.
Support customers on the sales floor using the Fleet Feet outfitting process, ensuring a positive customer experience.
Communicate professionally and effectively with staff and customers to maintain trust and clarity in all operations.
Use sound judgment and consistency to uphold Fleet Feet standards in all inventory and retail processes.

Responsibilities

• Perform regular cycle counts and audits to ensure inventory accuracy and resolve any discrepancies promptly.
• Maintain a clean, well-organized, and accessible stockroom to ensure quick replenishment and product availability on the sales floor.
• Fulfill e-commerce orders with speed and precision, preparing items for shipping or curbside pickup.
• Process and manage vendor returns, including handling Return Authorizations (RAs) and coordinating logistics.
• Uphold proper inventory procedures to ensure product integrity and reduce shrink.
• Collaborate with store leadership to forecast inventory needs and maintain optimal stock levels.
• Support customers on the sales floor using the Fleet Feet outfitting process, ensuring a positive customer experience.
• Communicate professionally and effectively with staff and customers to maintain trust and clarity in all operations.
• Use sound judgment and consistency to uphold Fleet Feet standards in all inventory and retail processes.

Requirements

• 2+ years of retail operations experience, with at least 1 year in a leadership role.
• Detail-oriented with strong comfort working with numbers and inventory systems.
• Self-motivated, organized, and deadline-driven.
• Strong team player who collaborates well across departments.
• Excellent verbal and written communication skills.
• Calm, consistent, and action-oriented even when things get busy.
• Confident in leading, guiding, and supporting others.
• Committed to going the extra mile and supporting all Fleet Feet initiatives.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to work independently and as part of a team.
• Knowledge of inventory management software and systems.
• Understanding of retail operations and customer service principles.

Skills

• Inventory management and cycle counting.
• Customer service and communication skills.
• Organizational and time management skills.
• Problem-solving and decision-making abilities.
• Ability to work with vendors and handle returns.

Benefits

401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.