Internet Sales Consultant

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and service

Responsibilities

• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Qualifications

• 2-3 years' automotive Internet Sales experience preferred
• Previous Internet Sales or Customer Service experience (any industry) preferred
• Able to achieve goals with limited direct supervision
• Able to multi-task
• Excellent client customer service and satisfaction skills
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Must be Internet savvy with excellent written and internet communication skills
• Excellent telephone and customer service skills, including the ability to smile.
• Must be able to develop relationships with vendors.
• Must be able to work well in a process driven environment.
• Must conduct oneself in a professional manner at all times.
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver's license