Internet Sales - Account Specialist

About the role

Big Sandy Superstore is seeking an Internet Sales - Account Specialist to join our team. This position offers an Employee Stock Ownership Program, bonus based on performance, dental and health insurance, employee discounts, a 401K plan with no administrative fees, competitive paid time off, and an employee discount on all merchandise.

Responsibilities

• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Completes all documentation in an accurate and efficient manner and processes information regarding balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
• Completes and processes credit applications, payments, and financing paperwork.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Provides quality customer service by following up with customers to determine the satisfaction of their experience.
• Other duties as assigned.

Requirements

• Excellent verbal and written communication, and listening skills
• Basic reading and comprehension skills
• Basic numerical reasoning skills
• Ability to complete digital data entry in an accurate, neat and efficient manner
• Demonstrated knowledge of software, including Microsoft Office
• Excellent organizational skills
• Outstanding customer service skills
• Ability to sit, stand, bend, stoop, and reach regularly

Qualifications

• High school diploma or equivalent combination of education and experience
• Highly Motivated
• Self Starter

Skills

• Microsoft Office, Google Sheets, Gmail

Pay

Competitive salary based on experience.

Schedule

Full-Time/Regular