International Sales & Support Specialist

Role

Your Role at Batesville:

• Owning and growing a defined portfolio of international customers
• Actively developing new business opportunities
• Serving as the voice of the local market—bringing customer, competitive, and product insights into the organization
• Driving incremental revenue opportunities forward
• Providing customer support during the full buying journey
• Proactively building relationships using Batesville’s standard sales process
• Communicating with Batesville associates and customers to continually monitor, document, and provide feedback as needed

Compensation

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected hourly pay range for this role is $22.00 to $27.00 per hour, with total compensation including the opportunity to earn up to an additional 20% based on performance. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

Benefits

Benefits:

• Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

Qualifications

What You’ll Do:

• Conducts outbound calls and virtual meetings to sell our products to grow Batesville’s overall book of business.
• Manages customer engagement across the sales lifecycle, from initial inquiry through deal close and ongoing relationship management.
• Proactively identifies, qualifies, and pursues new customer opportunities within assigned regions or markets.
• Conducts early-stage opportunity discovery, needs assessment, and solution positioning.
• Develops a strong understanding of local market dynamics, customer needs, and buying behaviors and translates into actionable insights for leadership.
• Maintains accurate CRM documentation of customer interactions, opportunities, pipeline, and insights.
• Attends industry-related associations and conventions as needed.

What You’ll Bring:

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university is strongly preferred
• 3+ years of experience in inside sales, account management, business development, or related roles.
• Experience working with small or developing account bases preferred
• Experience working in international markets is preferred
• Intermediate Microsoft Office experience is required
• CRM/Call Management experience preferred

Requirements

Associate must be able to travel 5 % of the time.

Physical Requirements:

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee.
• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear.
• This job may require the employee to see with clarity at both near and far distances.