International Operations Coordinator

About the role

When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air. Our platform, corporate culture, and “hardest working Team in transport” have made us an industry leader. We believe that inspiring our employees and providing opportunities for growth translates into better service for our clients. Every Traffic Tech employee is personally invested in delivering the most innovative, efficient, and cost‑effective solutions available.

The International Operations Coordinator will support international import shipments from origin through final delivery, ensuring clients receive reliable and efficient service.

Responsibilities

• Coordinate air and ocean import shipments.
• Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies.
• Track shipments and provide timely status updates.
• Review and organize shipping documents.
• Assist with customs clearance and delivery coordination.
• Enter shipment information and maintain accurate files.
• Help resolve shipment delays or operational issues.
• Prepare billing and review shipment costs.
• Provide strong customer service and support the operations team.

Requirements

• Strong communication and organizational skills.
• Detail‑oriented and comfortable managing multiple priorities.
• Willingness to learn international shipping and logistics.
• Basic Microsoft Outlook and Excel skills.
• Previous office, customer service, logistics, or administrative experience is a plus.
• No freight forwarding experience required; training will be provided.

Benefits

• Robust industry with training and mentorship.
• Full benefit options, including medical (dental & vision).
• Life/AD&D insurance, long‑term disability.
• 401(k) matching.
• Dynamic environment and ‘can‑do’ culture.
• Additional office‑specific perks.

Schedule

Full‑time permanent position, Monday to Friday, 8:00 AM to 5:00 PM.