Internal Communications Manager

About the role

The Internal Communications Manager position is within the broader Brand, PR & Communications function at Progress Residential. This role reports to the Director of Corporate Communications and is responsible for developing and executing strategic internal and executive communications initiatives.

Responsibilities

• Develop and execute strategic internal and executive communications aligned to company priorities, business goals, Core Values and brand standards
• Draft and develop a variety of communications materials, including companywide emails, executive messaging, client communications, newsletters, presentations, announcements and leadership communications
• Tailor messaging for different audiences and communication channels to ensure clarity, consistency and engagement
• Support change communications and operational messaging initiatives as needed
• Own day-to-day management and execution of internal communications channels, including intranet, newsletters, email communications, town halls and LinkedIn support
• Manage editorial planning and content calendars across internal communications channels
• Monitor communications performance metrics and audience feedback to identify trends and opportunities for optimization and continuous improvement
• Support content planning and amplification efforts across owned communications channels
• Research and develop strategic, culture-driving stories that highlight company initiatives, operational priorities, employee experiences and leadership messaging
• Partner with teams across the organization to identify storytelling opportunities that support engagement and alignment
• Develop content for internal campaigns, meetings, presentations and employee engagement initiatives
• Support executive presentations and messaging development for company meetings and events
• Build strong partnerships with teams across People Operations, Operations, Brand, PR, IT and Leadership to support communications initiatives from concept through execution
• Coverage of company initiatives, operational updates and organizational changes
• Coordinate communications support for company initiatives, operational updates and organizational changes
• Help align messaging across internal and external communications efforts as part of the broader corporate communications function
• Partner closely with creative, digital and communications team members to support integrated communications planning and execution
• Own day-to-day communications workflows, including communications intake and request management processes
• Maintain editorial calendars, communications planning tools and channel governance processes
• Support continuous improvement of internal communications processes, tools and reporting
• Establish scalable communications practices and standards across the organization

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration or related field
• 5-10 years of experience in internal communications, corporate communications or executive communications roles
• Strong experience managing a variety of internal communications channels, including email communications, newsletters, meetings, intranet platforms and executive communications
• Excellent writing, editing and storytelling skills with the ability to tailor messaging for different audiences and stakeholders
• Strong executive communications experience with the ability to support leadership messaging and organizational priorities
• Proven ability to manage multiple projects and deadlines in a fast-moving environment
• Strong organizational, project management and cross-functional collaboration skills
• Comfortable working independently and taking ownership of projects from strategy through execution
• Experience analyzing communications metrics and using data and insights to improve engagement and effectiveness
• Comfortable learning and implementing new communications technologies and tools

Benefits

Competitive Compensation - Including performance-based bonuses that reward your contributions.
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.