Manager, Employee & Leadership Communications – Diagnostics North America

About the role

Serve as a trusted communications advisor to the Head of Diagnostics Laboratory Solutions North America and the regional leadership team, for both internal and external (thought leadership) communications.
Develop high-impact employee- and leader-facing communications, including key messages, talking points, presentations, leadership emails, video messages, and social media content.
Lead operational and issue-related communications (e.g., product availability, supply topics) in close partnership with cross-functional teams.
Design and execute a strategic leadership communications cadence aligned to business priorities, including town halls, manager toolkits, and open Q&A formats.
Partner with the Commercial Leadership Team on change and transformation communications supporting key programs and initiatives.
Advise the broader North America Diagnostics leadership team to ensure aligned, consistent, and credible messaging.
Own and optimize internal communications channels, using data and feedback to drive engagement and effectiveness.
Support the delivery of Leadership Team, manager, and sales meetings that strengthen clarity, connection, and engagement.

Responsibilities

• Serve as a trusted communications advisor to the Head of Diagnostics Laboratory Solutions North America and the regional leadership team, for both internal and external (thought leadership) communications.
• Develop high-impact employee- and leader-facing communications, including key messages, talking points, presentations, leadership emails, video messages, and social media content.
• Lead operational and issue-related communications (e.g., product availability, supply topics) in close partnership with cross-functional teams.
• Design and execute a strategic leadership communications cadence aligned to business priorities, including town halls, manager toolkits, and open Q&A formats.
• Partner with the Commercial Leadership Team on change and transformation communications supporting key programs and initiatives.
• Advise the broader North America Diagnostics leadership team to ensure aligned, consistent, and credible messaging.
• Own and optimize internal communications channels, using data and feedback to drive engagement and effectiveness.
• Support the delivery of Leadership Team, manager, and sales meetings that strengthen clarity, connection, and engagement.

Requirements

• Strong executive presence and ability to advise and counsel senior leaders on optimal Employee & Leadership Communications strategies.
• Proven experience working in communications roles within commercial organizations.
• Excellent oral and written communication skills; high level of attention to detail; and creativity.
• Strong copy-editing and proofing skills are also required.
• Proven ability to analyze metrics and draw actionable conclusions.
• Experience in writing for and producing content for multi-channel communications, including events, video, digital, and social media (internal and external social platforms).

Qualifications

• Bachelor’s degree in English, Communications, Journalism or a related filed.
• Experience in the healthcare field is preferred.
• 7-10 years of deep professional know-how and experience in a similar role within a commercial organization with solid professional problem-solving skills.

Skills

• Strong executive presence and ability to advise and counsel senior leaders on optimal Employee & Leadership Communications strategies.
• Proven experience working in communications roles within commercial organizations.
• Excellent oral and written communication skills; high level of attention to detail; and creativity.
• Strong copy-editing and proofing skills are also required.
• Proven ability to analyze metrics and draw actionable conclusions.
• Experience in writing for and producing content for multi-channel communications, including events, video, digital, and social media (internal and external social platforms).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Pay

The Base Pay Range For This Position Is $137,660 - $189,288 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

Hybrid, 2-3 days in the Tarrytown office