Intermodal Night Fleet Manager

Qualifications

• Prior customer service experience required.
• Four year college degree in a business related field or at least one year in a customer service environment preferred, but not required.
• Knowledge of trucking/transportation industry preferred, but not required.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational and conflict resolution skills.
• The ability to execute logical decisions quickly.
• Ability to multitask in dynamic, fast-paced, team oriented environment.
• Good computer and keyboarding skills with the ability to accurately type at 50 WPM.
• Proficient in Excel, Outlook, and the general Internet.
• Flexible schedule with the ability to work rotating weekends as necessary.

Skills

• Practice Company Core Values.

Benefits

• Effective management of rail ramp and driver utilization for maximum efficiencies and cost control measures through planning, dispatching, tracking, and communication.
• Educate driver processes for entering a rail ramp, exiting a rail ramp and the procedures at the rail ramps including, but not limited to, in-gate/out-gate procedures, equipment damage procedures, ramp schedules, loading procedures, and reefer set procedures in accordance with both rail line and customer expectations.
• Process QUALCOMM messages in timely manner.
• Effectively communicate pertinent information regarding service/driver issues to Intermodal Department.
• Train/Cross train within the intermodal department as needed.

Pay

Not specified

Schedule

Not specified