Intermodal Dispatcher/Customer Service

About the role

The Intermodal Dispatcher/Customer Service role is responsible for managing the dispatching of intermodal shipments and providing exceptional customer service.

Responsibilities

• Manage the dispatching of intermodal shipments
• Handle customer inquiries and complaints
• Ensure timely and accurate shipment tracking
• Collaborate with internal teams to resolve issues

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Proficiency in Microsoft Office Suite
• Strong organizational skills

Qualifications

• Experience in logistics or transportation industry
• Knowledge of intermodal shipping processes
• Excellent communication and problem-solving skills

Skills

• Customer service skills
• Intermodal shipping knowledge
• Organizational skills

Benefits

• Flexible work schedule
• Health insurance
• 401(k) retirement plan

Pay

• $20-$25 per hour

Schedule

• Variable hours to accommodate shift work