Intermediate Management Analyst

About the Role

As an Intermediate Management Analyst in facilities management and continuous process improvement with Serco, you will provide integrated organizational and management support to the evolving needs of the Department of Defense (DoD) Washington Headquarters Service (WHS) in the acquisition and management of its diverse portfolio of facilities space and real property assets. Daily work is conducted as an integrated team member of the Space Portfolio Division (SPD) of the WHS Facilities Services Directorate (FSD) that performs acquisition and management of a diverse portfolio of over 16 million square feet of office, warehouse, and special use space across the National Capital Region (NCR). Work location is in the Alexandria/DC metropolitan area.

Responsibilities

• Support multiple concurrent program/project management activities and add value in supporting operations as part of a cross-functional portfolio management team.
• Support program office daily operations.
• Participate in SPD’s integrated continuous process improvement efforts.
• Perform supporting tasks in defining and implementing process improvement, business process reengineering, and organizational efficiency initiatives.
• Prepare and manage large amounts of information in Microsoft Word, PowerPoint, Excel, and Project in a shared environment across an office.
• Prepare information papers and briefing presentation material to senior leaders in the DoD.
• Apply knowledge in government contracting, budget, cost, and logistics.
• Coordinate diverse staff actions across the organization to ensure unity of effort.
• Capture, disseminate, coordinate, track, and complete responses to suspense action from higher headquarters and internal authorities.

Requirements

• MI Professional in Business Analysis (PBA), or equivalent.
• Demonstrated effectiveness in coordinating timely responses to requests and taskings, including independently reprioritizing work as requirements change.
• Experience in developing innovative approaches and/or process improvements to benefit an organization’s mission operations.
• Ability to develop high-quality, professional briefings and written reports to succinctly capture key messages for DoD decision-makers.
• Self-starter, able to take initiative and accomplish work independently with minimal guidance.
• Highly organized with acute attention to detail.
• Experience as an Action Officer within the DoD, or equivalent organization.
• Experience utilizing Correspondence and Task Management System (CATMS) for workflow integration, and IBM Maximo for asset work order and lifecycle management.
• Bachelor’s degree and minimum of 10 years of relevant work experience.
• Active SECRET clearance.
• U.S. Citizenship is required for this position.
• Travel up to 10%.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Employee Assistance Plan.

Pay

Salary range: The range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.