Intermediate Management Analyst 1

About the role

As an Intermediate Management Analyst in facilities management and continuous process improvement with Serco, you will provide integrated organizational and management support to the evolving needs of the Department of Defense (DoD) Washington Headquarters Service (WHS) in the acquisition and management of its diverse portfolio of facilities space and real property assets. Daily work is conducted as an integrated team member of the Space Portfolio Division (SPD) of the WHS Facilities Services Directorate (FSD) that performs acquisition and management of a diverse portfolio of over 16 million square feet of office, warehouse, and special use space across the National Capital Region (NCR). Work location is in the Alexandria/DC metropolitan area.

Responsibilities

• As part of a cross-functional portfolio management team, support multiple concurrent program/project management activities and add value in supporting operations.
• Support program office daily operations.
• Participate in SPD’s integrated continuous process improvement efforts.
• Perform supporting tasks in defining and implementing process improvement, business process reengineering, and organizational efficiency initiatives.
• Prepare and manage large amounts of information in Microsoft Word, PowerPoint, Excel, and Project in a shared environment across an office.
• Prepare information papers and briefing presentation material to senior leaders in the DoD.
• Apply knowledge in government contracting, budget, cost, and logistics.
• Coordinates diverse staff actions across the organization to ensure unity of effort.
• Capture, disseminate, coordinate, track, and complete responses to suspense action from higher headquarters and internal authorities.

Requirements

• Bachelor’s degree and minimum of 10 years of relevant work experience
• Active SECRET clearance
• U.S. Citizenship required
• Experience as an Action Officer within the DoD, or equivalent organization
• Travel up to 10%

Qualifications

• Professional in Business Analysis (PBA), or equivalent
• Demonstrated effectiveness in coordinating timely responses to requests and taskings, including independently reprioritizing work as requirements change
• Experience in developing innovative approaches and/or process improvements to benefit an organization’s mission operations
• Ability to develop high-quality, professional briefings and written reports to succinctly capture key messages for DoD decision-makers
• Self‑starter,