Interchange Strategy Director

Responsibilities

• Analyze processor files and transaction data to evaluate effective rates, fee optimization opportunities, and margin outcomes.
• Provide targeted recommendations to optimize interchange costs across Tyler’s portfolio.
• Monitor downgrade trends and manage qualification factors (Level II, Level III, CEDP).
• Provide impact assessments and implementation guidance.
• Audit public-sector MCC usage across Tyler’s market segments and transaction channels.
• Serve as a subject-matter expert on interchange structures, pricing models, card brand fees, and network rules.

Qualifications

• Bachelor’s degree in Business, Finance, Statistics, or equivalent experience.
• 3–5+ years of experience in credit card processing, payment analytics, acquiring industry – or demonstrated success in an adjacent field.
• Understanding of interchange structures, interchange discount qualification logic, network rules, card-brand fees, and acquiring economics.
• Independent, self-motivated, curious, and entrepreneurial mindset.
• Demonstrated experience with processor/IFDA analysis and creating actionable financial recommendations.
• Familiarity with major processors such as Fiserv, Global Payments, and Chase.
• Advanced Excel skills and experience with Power BI or similar tools.
• Fintech experience preferred.
• Experience working with government merchants, utilities, tax payments, or public-sector entities is a plus.