Interactive Marketing Manager

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Facilitate the relationship between users and customers for hiring and employment purposes.
• Automatically collect and process personal data as needed to improve the Services.

Requirements

• At least 3 years of experience in IT support or customer service.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM systems.

Qualifications

• Experience with web development and database management.
• Knowledge of data analytics and reporting tools.
• Ability to work independently and manage multiple tasks simultaneously.
• Understanding of data privacy and security best practices.

Skills

• Technical proficiency in programming languages such as Python, Java, or JavaScript.
• Experience with cloud computing platforms like AWS or Azure.
• Knowledge of cybersecurity principles and practices.
• Strong understanding of user experience design and usability.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities and training programs.
• Health insurance and retirement plans.

Pay

Salary range: $60,000 - $80,000 annually.

Schedule

Full-time position with a standard 40-hour workweek.