Intensive Residential Care Coordinator-I/DD

Job Description

The Residential Care Coordinator-Intensive position supports daily residential operations for individuals with Intellectual and Developmental Disabilities. This role oversees person-centered plans, trains staff, and helps protect each individual's health, safety, dignity, well-being, and rights.

• Provide day-to-day oversight of home operations.
• Maintain clear communication with individuals served, families, staff, and community partners.
• Oversee medical, medication, and health-related needs, and communicate issues as appropriate.
• Implement and follow up on support service recommendations.

Qualifications

• Minimum Education: Bachelor's degree in a behavioral health or Intellectual and Developmental Disabilities related field. Master's level or higher preferred.
• Minimum Experience: Four years' experience in the behavioral health field or Intellectual and Developmental Disabilities with at least one-year supervisory experience required for staff with bachelor's degree. Two years' experience required for staff with master's degree.
• Strong organizational and communication skills required.
• Experience in shift scheduling preferred.
• Experience in accounting/bookkeeping procedures preferred.
• Valid Georgia Drivers' License required.

Equipment Required

• Computer, printer, calculator, fax machine, telephone, copy machine, 15 passenger van, fire extinguisher, wheelchairs and other consumer adaptive equipment, ability to lift a minimum of fifty (50) pounds.

Mandatory Training

• Administrative
• Direct Care
• Medical

Supervision and Training

• Supervise assigned staff through evaluations, development planning, and disciplinary action as needed.
• Serve as Developmental Disabilities Professional (DDP) by providing oversight and required quarterly reviews.
• Maintain staffing, schedules, leave coverage, and emergency/on-call rotations to support program operations.
• Review time and attendance records and ensure schedules are posted in each home.
• Arrange staff training and support development through instruction, role modeling, and guidance.
• Monitor documentation for compliance, present agency policies, and help interview and hire staff.
• Keep the supervisor informed of staffing, scheduling, budgeting, incidents, and licensing compliance.

Accountability and Reporting

• Complete and submit required reports on schedule.
• Review reports, logs, correspondence, and requests, and maintain organized files.
• Aid in residential financial procedures in accordance with agency policy.

Other Responsibilities

• Work with other departments to communicate individual and program needs in a timely manner.
• Promote the values of Integrity, Respect, Teamwork, Professionalism, Accountability, and Innovation.
• Perform other duties and special projects as assigned.

Work Hours

Normal hours: Monday through Friday, 9:00 AM – 5:00 PM. However, flexibility is required to work various day, evening, night, and weekend shifts when needed. May be necessary to participate in emergency call rotation or cover shift if adequate coverage cannot be obtained by direct care staff.