Care Coord/Intensive Coordinator

JOB SUMMARY

The Coordination and Support: Intensive Care Coordinator (CCSI) takes primary responsibility for making the care coordination process happen for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals.

ESSENTIAL FUNCTIONS

• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload.
• Utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings.
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners.
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services.
• Facilitate the creation of safety and crisis prevention plans.
• Collaborate with local MCR agencies (including Ada S. McKinley’s MCR team) when necessary.
• Enact Ada S. McKinley Care Coordination Model with each individual and family.
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide care coordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards.

Additional Functions/Responsibilities

• Helping find services and supports in the person-served community or natural environment.
• Good writing skills in order to complete required documentation.
• Strong organizational skills.
• Self-starter and multitasker.
• Exceptional customer service skills.
• The ability to learn through in-person, virtual, and web-based trainings.
• Must be organized, able to meet timelines, manage a case load, and be a self-starter.
• Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
• Maintain caseload of 1:18 (based on population).

Position Qualifications

• Education: Bachelor’s degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
• Professional Licensure/Certifications: None

Job Knowledge, Skills & Experience

• Experience working with Children/adolescents and families is required.
• Experience with care coordination is a plus.
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
• Bilingual is preferred.

Other Requirements

• Driving Requirements: Valid Illinois Drivers’ License in good standing and a vehicle are required.
• Auto Insurance: Proof of valid auto insurance.
• Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans…): computer, signature pad, cell phone, fax machine, copier.

WORKING CONDITIONS

Position requires CCSI to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients.

Travel

CCSI will be required to travel to locations in the community to host/attend child & family tea meetings, meet with clients and families and attend any required trainings and program/organization meeting.

COMPENSATION

Salary $60,000-$65,000
Benefits: Paid vacation, Paid Sick Time, 12 Paid Holidays, Medical, Dental, Vision, 403(b) Plan, Life Insurance, Long-term & short-term disability, Employee assistance program (EAP), Family medical leave, Tuition reimbursement
Benefit options and eligibility vary by Fulltime and Part-time positions.