Intensive Psychiatric Rehabilitation Program Manager

CORE DUTIES

• Direct Interaction with Clients
• Initial intake of IPR clients, which includes screening, securing funding and determining client readiness for IPR programming.
• Administration of the functional assessment in the identification of critical skills and supports.
• Meeting one to one with clients to work on identified goals.
• Facilitation of group cohort programming for IPR participants.
• Aid the individual in the development of a follow through plan that guides the individual through steps to keep their goals after discharge from the IPR services.
• Service Documentation Completion
• Maintain all appropriate documentation to meet the IPR, Behavioral Health Iowa Administrative Code of Chapter 24 credentialing requirements and all state, federal, agency guidelines.
• Timely submission of contact individual and group notes and collateral documentation.
• Organize and maintain the client files and discharged files.
• Other documentation as required.
• Team and Agency Participation
• Attend agency meetings as designated (Leadership Team; Strategic Planning; Budgeting…).
• Collaboration with other departments and individuals in pursuit of IPR goals with cognizance of agency and other departmental objectives.
• Participate in subcommittee(s) and any additional training as assigned.
• Continually develop IPR practitioners towards becoming stronger professionals, cross-training across individual participants, cohorts and administrative duties.

PROFESSIONAL RESPONSIBILITIES

• Develop and implement a marketing plan for the IPR program.
• Provide IPR training for new staff and ongoing training for all IPR staff.
• Maintain a minimum of participating clients in the IPR program to support 40-cohort-hours per week per FT IPR Practitioner and 20-cohort-hours per week for IPR Manager, with each client participant maintaining 4-8 billable hours per week in individual and group programming.
• Assure consistency of client programming by attaining approval of clients’ Notification of Decisions (NOD’s), renewed every 60 days.
• Maintain fiscal solvency and self-sustainability of IPR program by reviewing financials with supervisor at least monthly and addressing plans as needed while maintaining ethical standards and positive relations with clients, staff, funders and collaterals.
• Develop connections with Managed Care Organizations, East Central Region and funders in facilitating client programming and funding.
• Develop strong working knowledge of IPR funding procurement and process, including individual contacts with respective funders.
• Establish cohorts of 1-5 individuals to meet multiple times weekly with IPR Practitioners and develop a weekly and monthly meeting and activity schedule.
• Establish and maintain a consistent schedule with clients and negotiate needed adjustments.
• Communicate in a timely manner with the client’s team of care providers.
• Attend IPR Roundtable meetings quarterly and as otherwise scheduled.
• Responsible for the day-to-day operations of the program, including fiscal accountability.
• Responsible to maintain the required tenets of the IPR program.
• Follow through with a consistent schedule and adherence to deadlines.
• Maintain an Outlook calendar with a current schedule reflecting all appointments, cohorts and hours worked.
• Complete all tasks as assigned by supervisor.
• Meet with supervisor as weekly or as scheduled.
• Treat all colleagues and clients with dignity and respect.
• Prompt, professional and responsive communication with clients, fellow staff, supervisor, telephonic, electronic, written missive (in writing, face-to-face).
• Follow all agency policies and procedures.
• Dress, personal appearance, and manner of behavior must reflect a professional image.
• Maintain confidentiality and follow HIPAA guidelines.
• Responsible for direct supervision of all IPR staff.
• Other duties as required and/or assigned.

QUALIFICATIONS

• Bachelor’s Degree in a human services field.
• IPR Certified training and maintain any other required IPR training – IPR certification will be provided if not previously attained.
• 1 year group and individual human service delivery experience.
• Previous supervisory experience.
• Pass multiple background checks, including but not limited to dependent adult/child abuse and criminal background check and driving records check.
• Maintain valid driver’s license and reliable, privately insured car, as well as insurability with agency insurance requirements.

KEY SKILLS

• Ability to work and engage with a wide variety of people.
• Ability to effectively manage a departmental budget.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Adaptability to changing requirements and protocols of governmental agencies and designees and revised agency policies.
• Attention to detail.
• Problem solving.
• Active listening.
• Ability to work independently and collaboratively.
• Adaptability.
• Ability to meet deadlines.
• Basic computer literacy.

COMPENSATION

This full-time, benefit-eligible position offers an annual salary $50,000 to $60,000, commensurate with experience.

BENEFITS

• $200 Sign-on Bonus (paid after successful completion of probationary period)
• $500-$750 Referral Bonus (paid after successful completion of referred staff’s probation period)
• Competitive Benefits Package including, but not limited to:
• Insurance*
• Health, Dental, Vision
• PTO*
• Vacation, Sick Time, Personal Day
• Holiday Pay
• Employee Assistance Program (EAP)
• IRA
• Mileage Reimbursement
• Staff Development & Training