Integrated Sales Executive

About the role

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. The Integrated Sales Executive is an office-based inside sales employee who directly interacts with prospects (through phone and technology) to position the value of our products and services as defined and supported by our sales methodology. This position converts outbound and inbound prospects to builder members using a persuasive case.

Responsibilities

• Convert outbound and inbound prospects, which may be mapped to specific geography and field sales professionals, to builder members using a persuasive case.
• Develop and qualify leads and work with field sales professionals and customer service center to sign up and effectively on-board new builder members, meeting a minimum monthly goal.
• Generate new and repeat sales by consistent, timely and proactive customer contact by recommending product(s) and benefits.
• Work with field sales professionals to improve and foster relationships and increase warranty usage within targeted accounts.
• Track lead generation activity, appointment rates and sales activity by source.
• Meet or exceed core call time metrics and update/maintain customer database.
• Record all activities, communication, sales and lead qualification activity.
• Leverage social networks to enhance and improve lead and sale activity.
• Maintain close relationships with a support field sales organization as required.
• May assume other duties as assigned.

Requirements

• High school diploma or equivalent required; college degree preferred.
• 1+ year of related experience required.
• Bilingual (English/Spanish) preferred.

Skills

• Required:
  • Strong prospecting, business development and cold calling skills, able to develop and deliver scripted calls.
  • Ability/experience working closely with a field sales team.
  • Great relationship with interpersonal/presentation skills.
  • Ability to quickly learn detailed information about products and services and clearly and effectively articulate.
  • A self-starter with consultative sales approach who is proactive in increasing sales revenue.
  • Professional and confident phone/e-mail skills.
  • Experience leveraging social media to build leads/sales.
  • Proficiency with MS Office applications and Salesforce.com.
• Preferred:
  • Home Building, Real Estate or Insurance experience.

Physical Role Requirements

• Be seated at a computer intermittently for up to eight hours a day.
• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers and phones.
• Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Pay

This role pays $14.42/hr, with expected on-target earnings of $60K yearly. Your actual on-target earnings will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives.

Benefits

• Insurance for medical/pharmacy, dental, vision, life, and disability.
• Weight loss and smoking cessation programs.
• Matching 401(k).
• Ability to participate in our employee stock purchase plan.

Learn more about benefits at Frontdoor.