Intake Registered Nurse (RN)

Based in Vermont, we are one of the largest non-profit home health and hospice care agencies delivering a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person and to put a little more heart and soul into healthcare. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

About the role

As an Intake RN, you are responsible for the timely assessment and processing of referred clients. Under the direction of the Director of Quality and Intake Services, you ensure timely effective response and initiation of home care and hospice referrals in compliance with regulatory, quality, industry, and VNA & Hospice of the Southwest Region standards.

Responsibilities

• Screen, triage, and process requests for agency services inclusive of admission criteria, discipline and programs, utilizing and demonstrating solid understanding of home care/hospice criteria, and payment sources.
• Assess the appropriateness of each referral according to VNAHSR agency policies and procedures and in collaboration with the primary physician and referral sources.
• Utilize all computerized referral source programs and reporting programs timely and effectively.
• Facilitate and ensure quality, coordinated, and timely clinical services as the patient moves across the continuum of care.
• Oversee and assist with coordination of workflow processes as assigned.
• Identify and communicate priority visit needs and potential high-risk situations to the designated supervisor to facilitate timely and appropriate scheduling of professional and support staff and services.
• Ensure all pertinent data is accurate and complete; utilize all available information and resources to promote quality care and the achievement of patient goals and outcomes.
• Work collaboratively with scheduling, billing, and quality departments to ensure and facilitate home care/hospice services are in compliance with all regulatory and agency guidelines.
• Ensure F2F documents are complete in accordance with CMS guidelines and assist in obtaining any missing documentation or other required paperwork as needed at the time of referral.

Requirements

• Graduation from an accredited school of nursing required.
• Bachelor's of Science in Nursing preferred.
• Home care/Hospice experience preferred.
• Must be a team-player, with excellent communication, interpersonal, and customer service skills.
• Ability to obtain valid Vermont State Registered Nurse licensure by date of employment required.
• Valid state driver's license required.
• Ability to successfully pass motor vehicle record check, child abuse, criminal record check, and adult abuse check required.
• One weekend a month and rotating holidays required.

Schedule

Sunday–Thursday, 8:00 AM–4:00 PM

Pay

Competitive wage with up to a $5,000 sign-on bonus.

Benefits

• Health, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• 401(k) plan with employer match
• Flexible schedule
• Continuing education tuition assistance
• CEU work courses