Intake Coordinator - Home Health - LVN Preferred - PRN

About the role

Assists in the coordination of patient care under the direction of the Business Office Manager.

Responsibilities

• Promote/exemplify Company mission, vision and values at all times.
• Receive all intake information and enter the appropriate information in the computer.
• Complete intake forms and route them appropriately for admission approval.
• Contact patients to verify correct contact information and that HHC has been ordered by their physician.
• Communicate with the business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.
• Comply with all areas of the Agency’s Compliance Program and HIPAA regulations.
• Assist in maintaining case management notes while maintaining the confidentiality of patient records.
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in‑service programs and maintaining/improving competency.
• This description is a general statement of essential functions that are required to be performed regularly and continuously. It does not exclude other duties as assigned.

Requirements

• 1 year experience in a general office environment.
• Preferred health care experience.

Qualifications

• High school diploma or equivalent.
• Intake Coordinator Level 2: must hold a minimum of an active, unencumbered LVN/LPN licensure.
• Current driver's license in good standing; responsible for renewing before expiration to continue employment.
• Physical requirements: prolonged sitting, standing, and walking required; ability to handle stressful situations calmly and courteously; works under some stressful conditions to meet deadlines.
• Environmental/working conditions: primarily office environment; some exposure to unpleasant weather.
• Machinery/tools/equipment: reliable transportation and auto liability insurance; basic office equipment includes copier, fax, multi‑line phone system, and computer.

Skills

• Ability to communicate verbally and in writing effectively.
• Demonstrates proven decision‑making skills.
• Must read, write, and comprehend English.
• Must be able to utilize multiple computer information systems, including electronic medical record systems, electronic patient referral systems, and Microsoft Office.