Intake Coordinator Home Health PRN

We have an exciting opportunity for you to join CarePartners, part of HCA Healthcare, the nation's leading provider of healthcare services.

About the role

The Home Health & Hospice Intake Coordinator is a critical operational role responsible for managing the full intake process for both home health and hospice services. This position ensures referrals are processed accurately, benefit verification is completed efficiently, and documentation meets regulatory and payer requirements to support compliant admissions. The coordinator’s work directly influences start-of-care timeliness, revenue capture, patient experience, and referral partner satisfaction. The role requires strong judgment, the ability to navigate complex payer rules and clinical documentation, and coordination across multiple departments. By supporting two highly regulated service lines, the Intake Coordinator contributes significantly to organizational performance, operational throughput, and overall quality of care transitions.

Requirements

• High School Diploma (required)
• Bachelor’s Degree (preferred)
• 2-4 years of experience in home health, hospice, utilization management, or post-acute intake (required)
• Familiarity with Medicare / Medicaid regulations in post-acute care (preferred)

Benefits

CarePartners offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location and position.

About the organization

CarePartners Health Services, a member of Mission Health and an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina. It offers a full continuum of post-acute care, including a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly), and Orthotics & Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability, or issues related to aging.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.