Intake Coordinator (Contract)

We need to output HTML fragment with sections: About the role? The posting includes "About The Job" and "What You’ll Do" and "Your Experience And Qualifications" and "Additional Information". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). The posting includes some EEO statement at end: "Equal Opportunity Employer: ..." That's boilerplate; we should remove it. Also "Environmental Conditions and Physical Requirements:" maybe not needed? It's not boilerplate but maybe considered part of Additional Information; we can keep if substantive. However we need to decide sections. We have content: - Intro paragraph: "Join the dynamic journey at Vynca...". That's about company mission. Could be "About the role" maybe? Actually "About The Job" heading present. We'll treat that as section heading "About the role". Use

About the role

then

with that paragraph. - Then "What You’ll Do" corresponds to Responsibilities. Use

Responsibilities

then

• each bullet. - Then "Your Experience And Qualifications" corresponds to Requirements/Qualifications/Skills. We could split into Requirements and Qualifications, but we can combine into one section maybe "Requirements". However guidelines: prefer few substantive sections over many thin ones. So we can have one section for qualifications. Use

  Requirements

  then
  • each bullet. - Additional Information: includes hiring process, background screening, vaccination requirement, employment eligibility, environmental conditions. This could be "Additional Information". Not a standard heading but we could use

    Additional Information

    then

    paragraphs. We must not include Pay, Schedule, Benefits sections unless posting actually states them. The posting does not mention pay, benefits, schedule (except mention of working hours Monday-Friday 8:30am-5:00pm Pacific Time, with possibility of evenings and weekends). That's schedule info. Actually schedule is mentioned: "Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends." That's schedule. So we should include a Schedule section. Also maybe Pay not mentioned. Benefits not mentioned. So we include Schedule. We need to decide where to put schedule info: could be its own section

    Schedule

    with

    containing that sentence. Also note "This position is a 1099 contract assignment with the possibility of conversion to full-time employment." That's employment type; could be part of About the role or Additional Information. We'll keep in About the role paragraph. Also location restriction: "At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, and Washington." That's location requirement; could be part of Requirements or Additional Information. We'll include in Requirements maybe. Now we need to strip boilerplate: The EEO statement, "Environmental Conditions and Physical Requirements:" maybe we keep as part of Additional Information? It's not boilerplate but could be considered extra detail. We'll keep it. We must not include duplicated lines. Ensure we preserve all substantive info. Let's extract sections. Intro paragraph: "Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home." That's fine. About The Job paragraph: "The person in this role will be highly motivated to assist the ECM Sales/Marketing and Clinical Outreach Specialists teams to organize and enroll patients in our programs. As part of a growing organization, this individual will help to facilitate the patient enrollment process by establishing positive relationships with the teams and the patients and families we serve. This individual may be asked to assist in direct outreach efforts, reaching out to potential clients to educate about our offerings and facilitate their enrollment. The ideal candidate is personable and professional in phone interactions, adept at reviewing and understanding medical charts and has a customer centric approach. The ideal candidate has effective communication, organization, technology, and relationship building skills. Prior experience within healthcare settings is preferred. This position is a 1099 contract assignment with the possibility of conversion to full-time employment. At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, and Washington." We'll put that in About the role. Responsibilities (What You’ll Do): list each bullet: - Facilitates intake, admission, and can assist with outreaching if needed, for incoming patients. - Provides accurate and ongoing assessment of patient’s status in the admission. - Provides administrative computer support by maintaining databases, logs, and census sheets; updates and maintains resource/contact lists, schedules and other department specific information sheets. - Completes insurance eligibility checks and assigns clients to the Clinical Outreach Specialist. - Works cross-functionally with sales, outreach, care delivery and RCM to facilitate the enrollment workflow. - Maintains all the documentation involved with the enrollment process by recording all interactions in an operating system. - Participate in all staff, census and other meetings. - Weekly meetings with the Outreach Team, and others. - Meet or exceed established departmental KPIs - Assumes other duties in support of organizational needs. - Answer incoming calls and emails Note some bullets start with capital verb, some lower case; we keep as is. Requirements/Qualifications: list: - Minimum of 2 years of previous intake or admission experience in a high call volume environment. - CMA/CCMA certificate issued by a recognized group. - Prior experience in a remote role is important. - You must have a quiet, secure workspace to ensure member privacy. - 2+ years of experience in palliative care, home health, hospice, and/or hospital discharge planning or case management, highly preferred. - 2+ years of experience working within or directly with one or more of the large safety net hospitals in the region, preferred. - Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends. - Strong understanding of cultural competency with the target population. - Medical or business office education or training desired. - Excellent oral and written communication skills required. - Must have general computer skills and a working knowledge of the internet and the ability to independently learn and use Google Suite and Salesforce. - Training as or alongside social workers, nurses, medical assistants, chaplains, medical scribes, or other educational or work experiences that have led to or demonstrate fluency in clinical language and settings. - Project development skills and ability to work independently. - Bilingual (English/Spanish), highly preferred. We also have schedule info already in requirements; but we might move schedule to its own section. However the schedule bullet is also a requirement. To avoid duplication, we could keep schedule in Requirements and not create separate Schedule section. But guidelines: we should include Schedule section only if posting actually states them. It does state schedule; we could either put schedule in Requirements or separate. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine schedule into Requirements rather than making a thin Schedule section. However they also said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It's okay to create Schedule section if we want, but we should avoid many thin ones. Since we already have Requirements section with many bullets, adding a separate Schedule section would be thin (just one sentence). Better to incorporate schedule into Requirements. Thus we will not create separate Schedule section. Now Additional Information: includes hiring process, background screening, vaccination requirement, employment eligibility, environmental conditions. We'll keep as a section. Let's extract: "The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below: Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing. Regularly requires working at a computer for an entire shift (with appropriate breaks). Regularly requires use of laptop and video-conferencing technology. Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less. Occasional travel may be required to perform job duties, attend training, or company events." We should remove the EEO statement (the long paragraph about equal opportunity). Also remove any duplicated lines (none). Also remove any application instructions (none besides hiring process). The hiring process description is okay to keep. Now we need to format as HTML fragment. We'll have:

    About the role

    Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home.

    About the role

    again? Actually we already used About the role for intro; we need another heading for "About The Job". But we could combine both into one About the role section containing both paragraphs. However guidelines: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we could have About the role heading then content includes both the mission and job description. That's fine. Thus we will have one About the role section containing both paragraphs. Then Responsibilities section. Then Requirements section (including qualifications). Then Additional Information section. We must not repeat job title as heading; we aren't. Now ensure we preserve all substantive info: we included location list, contract type, etc. Check we didn't miss any bullet: In Responsibilities we have all bullets. In Requirements we have all bullets. Check we didn't inadvertently include boilerplate: we removed EEO statement and maybe "Environmental Conditions and Physical Requirements:" we kept as part of Additional Information; it's not boilerplate but it's fine. Now produce HTML. We need to ensure proper nesting:

    • for lists. Let's craft. About the role: two paragraphs combined maybe separated by

      tags. We'll do:

      About the role

      Join the dynamic journey at