Intake Coordinator - Clinical (Home Care), Full-Time

About the role

Processes home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient’s condition, progress, and ongoing needs to enhance the case manager’s knowledge of the patient’s home care needs.

Responsibilities

• Receives and appropriately documents new referrals in a timely manner.
• Participates in coordinating care with patient and interdisciplinary team.
• Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.
• Provides effective communication to patients, staff members, other health care professionals, and referral sources.
• Provides information and assistance to members of the community who have questions about home and community-based needs.
• Responds to patient and agency needs in a professional and creative manner.
• Verifies patient insurance and explains benefit information to patients and case managers.
• Answers incoming calls for intake patients as well as assists with overflow as necessary.
• Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations.
• Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care.
• Works independently, meets time deadlines, and manages multiple tasks.
• Works closely with all referral sources to establish and maintain great communication.
• Participates in various clinical work activities including faxing, scanning, emailing, and copying.
• Performs other job-related duties as assigned.

Requirements

• Associate’s/Technical Degree in nursing or equivalent combination of education/related experience: Required
• Three years' experience in Home Care: Preferred
• Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: Required

Pay

The estimated base pay for this position is $27.89 to $41.80 per hour. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc.

Schedule

• Full-time regular
• Day Shift
• 8-hour shifts

Location: The Dalles, OR, United States