Intake Coordinator

Responsibilities

• Serve as a primary point of contact for prospective clients and partners
• Guide individuals with clarity and professionalism during moments requiring both compassion and structure
• Coordinate referrals
• Manage authorization workflows
• Support credentialing processes
• Help maintain strong documentation practices enabling timely, high-quality service delivery
• Work across teams to identify bottlenecks, ensure follow-through, and escalate issues appropriately

Requirements

• Organized and detail-oriented
• Comfortable balancing human connection with process accountability

Qualifications

• Experience in a similar role preferred
• Strong interpersonal and communication skills
• Ability to handle sensitive and confidential information
• Proficiency in Microsoft Office Suite

Skills

• Excellent organizational and time management skills
• Strong problem-solving abilities
• Effective communication and interpersonal skills
• Ability to build and maintain relationships with clients and colleagues

Benefits

• Flexible schedule
• Professional development opportunities
• Competitive compensation package

Pay

• Salary range: $45,000 - $55,000 annually

Schedule

• Full-time position

Benefits

• Health insurance
• Retirement plan
• Employee assistance program

Orion Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Individuals from typically underrepresented populations—including women, minorities, veterans, and individuals with disabilities—are encouraged to apply.