Intake Caseworker

About the role

The role is responsible for managing the company's social media platforms, including creating engaging content, monitoring customer interactions, and analyzing performance metrics.

Responsibilities

• Create and execute social media strategies aligned with business goals
• Develop and publish high-quality content across various social media channels
• Maintain an active presence on social media platforms to engage with customers
• Monitor and respond to customer inquiries and feedback in a timely manner
• Analyze social media data to identify trends and improve campaign effectiveness

Requirements

• Bachelor’s degree in Communications, Marketing, or related field
• At least 2 years of experience in social media management
• Strong understanding of digital marketing principles and analytics tools
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple projects simultaneously

Qualifications

• Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social
• Experience with SEO and content optimization
• Knowledge of Google Analytics and other web analytics tools

Skills

• Strategic thinking and problem-solving skills
• Attention to detail and ability to meet deadlines
• Customer service orientation

Benefits

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Health insurance benefits

Pay

$50,000 - $60,000 annually

Schedule

Full-time position, Monday through Friday, 9 AM to 5 PM