Intake Assistant
TLC - The Treatment and Learning Centers · Rockville, MD · Yesterday
On-siteAdministrative$20–$27/hrFull-time
Responsibilities
- Provide excellent customer/patient services via phone, email, and in person
- Refer callers to the appropriate departments
- Complete intake procedures and make appointments for clients
- Absorb and enter all intake information into the patient database system and consistently update client email lists
Requirements
- High School Diploma, B.A. in related field preferred
- One year of administrative experience in a comparable health care setting
- Ability to work independently, handle multiple tasks, collaborate and display patience in working with a diverse population
- Excellent communication, interpersonal and public relations skills
- Courteous and pleasant telephone manner, good organizational skills and attention to detail
- Strong computer skills including MS Excel and databases required
Qualifications
- High School Diploma
- B.A. in related field preferred
Skills
- Excellent customer service skills
- Administrative experience in healthcare
- Organizational and attention to detail skills
- Computer skills (MS Excel, databases)
Benefits
- Leave Benefits: vacation, personal, sick leave
- Paid Holidays
- Health insurance: Medical, Dental, Vision, FSA
- 403B Retirement Plan
- LTD and other Voluntary Benefits
- Free Parking
- Longevity Bonus