Administrative Assistant

About the Role

Sophia Institute, the fastest-growing Catholic publisher in the U.S., is committed to providing the best customer service in the industry for all of our readers, and for all of the Catholic educators in schools and parishes who use our textbooks. Our administrative assistants serve as "the tip of the spear", representing our brand and providing the highest quality of service. Even more, our administrative assistants get the chance to work directly with all departments at Sophia Institute, including production, editorial, marketing, curriculum, warehouse, finance, and public relations. Through their daily tasks, they learn business processes and best practices in these fields, as well as training in cutting-edge software.

This role is a full-time, on-site position in our Nashua, New Hampshire office. The administrative assistant position is considered an entry level role. Many successful candidates have begun this position immediately after completing their education.

Responsibilities

• Answers the telephone and interactive web chat and processes book orders
• Works in collaboration with Sophia staff to ensure we are effectively communicating with key constituencies
• Processes donations and enters data into database
• Enters customer and account data related to book sales
• Conducts other work as needed
• Performs any work requested by a superior

Qualifications

Sophia Institute is seeking an individual who is committed to advancing its mission. The ideal candidate will have:

• A firm commitment to the Catholic Faith and to the mission of Sophia Institute Press
• Excellent organizational, speaking, and written skills
• Demonstrated customer relationship skills
• Passion, humility, integrity, empathy and a mission-driven attitude
• An action-oriented and flexible disposition
• A strong work ethic and attention to detail
• An ability to use a computer with core office suite software and CRM applications

Pay

Salary range begins at $41,600 annually, with the upper range commensurate with experience.

Schedule

Full-time, on-site position in the Nashua, New Hampshire office.

How to Apply

Please visit the following link: https://www.ondemandassessment.com/o/JB-7H4HUBPCV/landing?u=1194357

At this link, you will have the opportunity to upload your resume and cover letter, complete a pre-employment assessment, and answer video interview questions. Please allow 30-40 minutes to complete the application process.

Please direct any inquiries or technical difficulties to Lexann at officemanager@sophiainstitute.com.