Insurance Customer Service
Benefits
- Paid time off
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Job Description
We are seeking a professional and personable Personal Lines Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Aid clients with new quotes, policy updates, payments, and other services
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications
- Property & Casualty License required
- High school diploma/GED required
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Compensation
$45,000.00 - $55,000.00 per year
About the Role
Associated Insurance Agencies Inc. was founded in 1923 as a small local insurance agency in Westerville, Ohio, that specialized in providing automobile, homeowner, and business insurance to the residents of Central Ohio. Today, our insurance agency represents more than 20 insurance companies and has grown to a team of more than 50 expert advisors. Associated Insurance has Ohio offices in Circleville, Grove City, and Westerville.
We are proud to offer our clients a team of experts that most agencies cannot provide. Our team consists of personal, commercial, life and health insurance agents, as well as financial, investment, and benefit advisors.
As an independent insurance agency, we are able to select regional and national insurance companies that allow our agents to specifically tailor our products to meet all of our clients' insurance and financial needs.
We understand that insurance can be overwhelming, with its complex documents, coverage exclusions, and complicated terms and definitions. If you already have a resume on Indeed, we encourage you to apply today.