Insurance Assistant II (Hybrid)

About the role

AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit and the nation's largest professional association of physicians. The organization fosters an inclusive, people-first culture where every employee is empowered to perform at their best, supports professional development, and is dedicated to social responsibility. This hybrid Insurance Assistant II position is based at the AMA corporate offices in Chicago, IL (330 N. Wabash Avenue, Chicago, IL 60611), convenient to public transportation, and requires three days per week in the office. The role is non‑exempt and eligible for an incentive plan.

Responsibilities

• Assist the new business team with updating applications based on underwriting decisions
• Enter paper application information into policy administration system
• Scan/image claim checks and documents
• Complete pre‑claim work on paper claims
• Route work items to appropriate team/team members
• Complete data entry such as address changes, etc.
• Print and send outbound correspondence including applications, ID cards and other documents
• Collect incoming AMAI mail, sort and route to appropriate recipients
• Front‑end and back‑end scan documents
• Return mail/checks
• Process refund checks
• Handle premium payment for accounting
• Handle other correspondence
• Provide administrative support to Legal and Finance teams
• Organize and retain vendor licenses
• Perform other duties as assigned

Requirements

• High school diploma required
• 2+ years of administrative experience required; experience in the field of insurance preferred
• Microsoft software suite (Word, Excel, Access, PowerPoint) skills preferred
• Strong attention to detail required
• Prior experience with scanning or imaging systems and data entry
• Dependable
• Demonstrated ability to work well under tight deadline pressure and manage competing deadlines
• Strong verbal and writing skills to communicate internally and with customers

Pay

The hourly range for this position is $23.63–$30.83. This represents the lowest to highest salary the organization believes it would pay for this role at the time of posting. Actual pay within the range will be determined by business considerations, geographical location, and candidate qualifications such as skills, education, and experience.

Schedule

This is a hybrid position requiring three days per week in the Chicago, IL office.