Instructional Designer I

Collaborates with department managers, subject matter experts, Instructional Designer III, and Training & Development Manager to develop and produce training courses.

Responsibilities

• Collaborates with the Instructional Designer Supervisor to develop and produce instructional materials and training curriculum
• Delivers training for a minimum of one foundational course
• Assists in instruction, preparation of training material, and scheduling of training classes and other training programs
• Completes trainee evaluations and communicates trainee training needs to supervisors
• Maintains related training attendance documentation for all required training
• Assists in maintaining a current published training calendar and directory of all internal training offered
• Participates in the testing of system enhancements and contributes to efficiency goals
• Handles department purchasing and maintains records of all receipts to complete ongoing credit card expense reports
• Handles training room scheduling and performs administrative responsibilities for the training department
• Conducts Banking Center Visits to identify training needs and reinforce best practices
• Works as a team to ensure training facility and equipment is operational at all times
• Participates in job-specific training and other various Bank training programs
• Maintains current knowledge of internal risk controls and loss prevention, including reporting suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML

Requirements

• High School Diploma or GED required
• At least one year of previous banking experience with one year of training experience is preferred
• A Bachelor’s degree in a related field is preferred, or at least one year of banking experience with two years of college is preferred
• Effective adult learning communications and presentation skills are essential
• Thorough knowledge of applicable banking laws and regulations is required
• Computer literacy and knowledge of spreadsheet and word processing software are essential
• Ability to work effectively in a high-pressure environment and exhibit sound problem-solving skills
• Good organizational, interpersonal, verbal, and written communication skills
• Attention to detail and mental concentration for accurately performing tasks and handling numerous interruptions
• Ability to work a flexible schedule Monday-Friday and occasional Saturdays-Sundays
• Occasional travel to other branch locations/markets may be necessary
• Bilingual in English and Spanish is desired

Organization

This position reports to the Instructional Designer Supervisor and does not oversee other positions.

Training Requirements

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. Employees must ensure compliance with all federal banking laws, regulations, and internal bank policies and procedures.

Community Involvement

All employees are encouraged to volunteer for bank-sponsored activities, civic, charitable, and community events to support the bank’s commitment to community growth.