Institutional Trust Account Associate

About the role

The Account Associate supports the daily operational activities of Institutional Trust and Custody clients. Key responsibilities include executing electronic funds transfers, processing asset receipts and deliveries, supporting net settlement, trade, and investment activities, providing benefit payment support, performing master trust-related functions, managing document retention, and completing other operational support tasks as assigned.

Responsibilities

• Execute electronic funds transfers
• Process the receipt and delivery of assets
• Support net settlement, trade, and investment activities
• Provide benefit payment support
• Perform master trust-related functions
• Manage document retention requirements
• Complete other operational support tasks as assigned

Requirements

• Three or more years of customer service experience
• Thorough knowledge of general banking and trust products
• Advanced knowledge of cash and security transactions and trust operations
• Proven commitment to quality customer service
• Well-developed ability to timely and accurately process daily work/transactions
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Qualifications

• High school diploma or equivalent

Skills

• Proactive identification of potential operational risks, compliance concerns, and indicators of fraudulent activity

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$24.18 - $32.21 per hour

Schedule

A hybrid/flexible schedule with an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.