Installation Manager, Training and Tools

Tasks and Qualifications

• Manages SME support of Product development, focusing on Safety, Quality, Delivery, Cost, and People.
• Safety - Must be very safety conscious and provide overall product safety leadership.
• Quality – Focuses the team on high-quality installations – Done right the first time.
• Delivery – Support product development and implementation teams to complete with delivery in a timely manner.
• Cost – Tracking effort to provide costing for new products and tracking effort for alignment with real-world applications.
• People – Actively train and support project resources and provide feedback to the Resource Team.
• Manages SME support of Quality, R&D, and Execution teams as it relates to the following Improvement ideas:
• Deficiencies in manufacturing or delivery
• Improper documentation
• Alignment with costing
• Installation errors
• Drives reporting to completion through the internal Dematic process.
• Develops and delivers product training as it relates to installation.
• Coordinates support for product-related emergencies for customers.
• Coordinates support for the estimating group with project-specific effects to pricing and schedule as it relates to product expertise.
• Actively engages with engineering to standardize execution.
• Supports other training team-related topics, such as tools and process standards, on project sites.
• Coordinates and tracks audits as to the quality of the product installation.
• Coordinates additional assistance with the training of subcontractors in the installation of Dematic and other MHE equipment within the technology of expertise.

What We Are Looking For

• Physically able to traverse construction site environments.
• Willing to travel on short notice and spend up to 75% of the time traveling.
• Associate's Degree preferred or 5 years of experience in a relevant field.
• Proficient in Microsoft PowerPoint and able to navigate MS Project.
• Project Management Training or knowledge of Project Management Methodologies.
• Knowledge of Lean Guiding Principles (TIMWOOD- Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing and Defects).
• OSHA training or certificate preferred.
• Willingness to work weekends as needed.
• Able to act calmly in stressful situations.
• Understanding personal computer hardware setup and software configuration required.
• Strong planning and coordination skills with attention to detail.
• Proficient in Microsoft PowerPoint and able to navigate MS Project.
• Project Management Training or knowledge of Project Management Methodologies.
• OSHA training or certificate preferred.